Patient Care Coordinator

Job Description

Job Description

Description:

Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

Essential Functions:

• Anticipates patient needs and ensures that pre-visit planning is completed before patient visit.
• Reviews daily patient appointments.
• Prepares, distributes, and analyzes daily patient rosters.
• Coordinates and documents daily patient care conferences.
• Provides proactive outreach to high-risk patients.
• Facilitates advanced management of care to an identified high risk client population.
• Develops care plans specific to individual patients by collaborating with providers.
• Assists patients in setting treatment goals and assesses potential barriers.
• Educates patients on individual care plans.
• Properly documents care plans and patient interactions in eCW.
• Participates in QI Team meetings.
• Collaborates with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow.
• Collaborates with the HIM supervisor to ensure appropriate documentation procedures.
• Other duties, assignments or special projects, as needed.

Requirements:

• Valid NYS RN License.
• Prior clinical experience preferred; Administrative experience also preferred.

Environment:

• The Patient Care Coordinator will perform duties in The Floating Hospital clinic and will have rooms in which to perform care planning and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy.