Service Technician

The Role As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction. Key Responsibilities Perform planned maintenance, break‑fix repair, and upgrades of automated pedestrian doors at customer locations. Diagnose and troubleshoot issues involving electro‑mechanical devices, electrical circuits, and relay logic. Work with aluminum frames, glazing materials, hardware, and low‑voltage wiring. Maintain professional communication with customers, end‑users, and contractors, providing exceptional service at every interaction. Participate in training programs and maintain AAADM certification. Operate power tools and perform physically demanding tasks (lifting up to 100 lbs., climbing ladders, kneeling). Participate in on‑call rotations after certification and training. What You Will Need Mechanical aptitude with experience in repairing electro‑mechanical devices. Knowledge of basic electrical circuits and low‑voltage (120 V) wiring (access control systems a plus). Experience in glazing, storefronts, aluminum frames, and hardware (preferred). Valid driver’s license and a good driving record. High commitment to safety, customer satisfaction, and teamwork. Ability to lift, bend, and use power tools effectively. Benefits & Compensation Pay: $25–$35 per hour; final rate based on education, experience, and skill level. Eligible for overtime pay in accordance with state and federal laws. Company‑provided vehicle for job‑related travel. Uniforms and safety PPE provided. Health, dental, and vision insurance. 401(k) with company match. Paid time off and holidays. Monthly/quarterly bonus opportunities. Tuition reimbursement and service awards. Retirement plans. Work‑Life Balance Flexible scheduling for when life happens. On‑call responsibilities only after adequate training. Ongoing Training & Recognition Continuous learning opportunities, including AAADM certification. Length of Service awards to celebrate milestones. Our Commitment to Diversity & Inclusion ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization, innovating and creating solutions that serve our global community. Requirements Must meet the minimum age requirement of 21 due to job‑related responsibilities. Must be able to successfully obtain AAADM certification within one (1) year of employment and maintain certification as required. #J-18808-Ljbffr ASSA ABLOY Global Solutions