Process Lead

Job Description Business Introduction We manufacture and supply reliable, high‑quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7billion packs of medicines and 409million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients. Position Summary As a Process Lead you will lead day‑to‑day production activities to deliver safe, high‑quality products. You will coordinate people, equipment and schedules on the shop floor. You will coach team members, solve problems and work closely with quality, engineering and planning. We value leaders who are practical, curious and committed to continuous improvement. This role offers clear growth, real impact and aligns with our mission of uniting science, technology and talent to get ahead of disease together. Responsibilities Responsible for daily management of the coordination of line processing and people allocation, including managing downtime accountability and shift summary information to facilitate the completion of daily assignments and mentoring of associates, assistants, and technicians to ensure assignments are completed on time and in a compliant manner. Actively participate and own monitoring line side performance management process to identify gaps, implement corrective actions, and to escalade any problems occurring in the area that affect product quality, safety and other aspects of line performance. Lead and utilize the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) toward the goal of Zero Accidents, Zero Defects, and Zero Waste. Proactively act based on performance management confirmations. Execute and coach problem solving with the team, conduct higher level deviation problem solving, create/process confirm 5S and OSW, and participate in area CIF. Deliver against safety, quality, waste & performance objectives defined by strategy deployment. Identify and lead implementation in areas for process improvement or alternative operating methods to increase safety, quality, and equipment efficiency aligned to the strategy with a cross‑functional team. Recognized as a subject‑matter expert on operations/process and SAP to provide expert advice on process troubleshooting. Operator possesses considerable knowledge of the job and is reliable and able to coordinate team’s activities and produce high quality and high quantity work. Extensive knowledge in specialized functions. A wide and comprehensive acquaintance with and understanding of both general and specific aspects of the job and their practical application to complex problems and situations ordinarily encountered. Work in coordination with other associates, assistants, technicians, technical, engineering, and quality to carry out daily job responsibilities and to ensure production activities have the proper representation and engagement as needed. Provide support to the supervisor to carry out the relevant department level1 safety and quality inspections, SOP and Standard Work reviews, and 5s confirmations. Actively participate in managing quality performance of the area by generating quality deviations, leading quality deviation investigations, conducting batch documentation review, providing OJT training, and identifying corrective actions. Fluent and having expertise in systems/applications required for job performance and to monitor and identify trends (i.e., DELTA, myLearning, FreeWeigh, DISY, Active Plant, IP21, all SAP production transactions, etc). Basic Qualification High school diploma or GED. 3+ years’ experience in a process, technical or production operator role in manufacturing. Experience leading people or shifts on a production floor. Experience running investigations and implementing corrective actions. Knowledge of standard operating procedures, batch documentation and safety practices. Preferred Qualification 2‑year associate degree or equivalent education/ experience or actively taking classes to pursue accredited 2year or 4‑year degree in applicable field of study. Comfortable using production systems and common software tools to record data and monitor performance. Demonstrated performance in all Senior Technical Operator and/or Senior Process Operator job roles. Organizational skills. Elevated level of knowledge on product portfolio. Knowledge of manufacturing process and organization. Ability to challenge the production planning and production organization as needed. Excellent knowledge of written and oral English and French. Thorough understanding of Overall Equipment Effectiveness. Advanced computer skills (focused on MS Office) use software to analyze data & troubleshoot. Ability to work independently. Ability to train others on job related tasks. Competent at problem solving utilizing 6 step process that identifies root cause. Physical Job Requirements Ability to climb, kneel, stoop, balance, crawl, crouch, reach, sit, stand, walk, push, pull, grasp, feel, talk, hear, lift and perform tasks as defined by the specific role. Ability to work overtime as needed. Must be able to wear gloves, eye protection, and protective clothing as required by the specific job role. Must be able to handle up to 40lbs. of materials. Must be able to work inside a manufacturing environment where there may be exposure to noise, moving mechanical parts, and various drug compounds as the specific role mandates. Must be able to flow to the work as needed and operate at a high energy fast‑paced environment. Ability to learn at a rapid pace to support training module expectations. Ability to work up to 12.5hrs in one shift. About The Zebulon Site GSK’s Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufacturing site in North America. The site is located less than 30 minutes from downtown Raleigh, Wendell, Knightdale, Rocky Mount, Wilson, and Wake Forest. Key differentiators about GSK and Zebulon Our commitment to inclusion is seen as a critical advantage of ours. Our focus on cultivating a positive work environment that cares for our employees. Demonstrated opportunities for continued career growth driven by individual ambition. Leaders that care about their teams and growth of both individuals and the company. A priority focus on Safety and Quality. Clean and GMP compliant work environment. Onsite cafeteria. Onsite gym. Temperature‑controlled climate. Licensed, onsite Health & Wellness clinic. Working arrangement and environment This role is on‑site in the United States. You will work in a manufacturing environment and must use protective equipment. You may be asked to lift up to 40lbs. and work extended shifts or overtime as needed. Physical activity throughout the shift is expected. What we value We care about inclusion and respect. We expect open, honest collaboration and shared responsibility for safety and quality. We support learning and career growth and offer clear opportunities to develop your skills. If you take pride in practical leadership, improving processes and delivering reliable results for patients, we encourage you to apply. Benefits Learn more about the comprehensive benefits program GSK offers US employees. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at View email address on click.appcast.io. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from the actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Legal and Regulatory Notice Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services website at Equal Opportunity Employer GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. #J-18808-Ljbffr