Product Delivery Manager - AI & ML

Salary: $61,000 - 101,000 per year Requirements:

• We need expert knowledge of business processes across an entire line of business, along with familiarity with other business areas and technology disciplines.
• We require a strong understanding of firmwide risk and controls.
• We need knowledge of global and line-of-business project and program management standards and methods.
• We value experience working with high-performing teams in complex program delivery.
• We require a strong grasp of Agile practices, stakeholder management, budget oversight, risk management, and operations.
• We need the ability to build and maintain relationships with a broad range of stakeholders across the firm.
• We require excellent verbal and written communication skills.
• We look for a change-ready or Agile mindset, with the ability to learn quickly and adapt in a fast-paced environment.
• We need a self-starter who shows strong initiative.
• We require a BS/BA degree or equivalent experience.

• We build strong relationships with Product and Technical partners, set clear expectations, and communicate effectively in writing and verbally.
• We maintain a strong understanding of the product vision, strategy, and roadmap.
• We keep a firm focus on risk and controls.
• We partner with Product Owners, Area Product Owners, and delivery leadership to confirm impacts and scope across teams.
• We ensure strong planning and execution against the product roadmap.
• We monitor Jira hygiene and uphold Jira standards.
• We manage the product roadmap in alignment with the product budget and team availability.
• We oversee release management and related communications.
• We proactively identify and manage issues.
• We support the Agility Lead in driving continuous improvements to increase efficiency and strengthen agile effectiveness.
• We manage dependencies both within and outside the product area.

• AI
• Support
• JIRA
• Machine Learning

More:

We are collaborating with J.P. Morgan to connect them with exceptional professionals for this role. You will join the Machine Learning & Intelligent Operations team, which develops and supports innovative AI/ML solutions for Consumer & Community Banking Operations through a design-led approach to improve the customer and employee experience. This is a Product Delivery Manager role within Machine Learning Operations Intelligence, focused on end-to-end delivery of the product vision and roadmap, team communication, collaboration, and delivery health. We offer a competitive total rewards package, with base salary based on role, experience, skill set, and location, and eligible roles may include commission-based pay or discretionary incentive compensation. Our benefits and programs can include comprehensive health care, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching. We value diversity and inclusion, provide reasonable accommodations where needed, and are part of Consumer & Community Banking, serving Chase customers with a broad range of financial services and digital solutions.

last updated 36 week of 2026