Desktop Engineer
$65.4k - $70.57kASM Research, An Accenture Federal Services Company
The Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify critical applications, infrastructure, and dependencies, defining recovery objectives and strategies that align with organizational resilience goals. The specialist coordinates regular exercises, tests, and plan reviews with IT and business stakeholders, capturing lessons learned and driving continuous improvement of disaster recovery capabilities while providing subject-matter guidance, training, and documentation to ensure teams understand their roles before, during, and after disruptive events.
Key Responsibilities
Develop and maintain disaster recovery plans, runbooks, and playbooks for key IT services, defining recovery time objectives (RTO), recovery point objectives (RPO), escalation paths, and communication protocols aligned with enterprise resilience requirements.
Conduct risk assessments and business impact analyses to identify critical systems, data, locations, and third-party dependencies, using findings to prioritize recovery sequencing and controls for mission-critical operations.
Coordinate and execute a structured disaster recovery testing program, including tabletop exercises, component tests, partial failover, and full failover events, documenting test results, gaps, and remediation actions to strengthen preparedness.
Partner with infrastructure, application, network, and security teams to ensure backup, replication, high-availability, and failover mechanisms are designed and operated to meet approved recovery objectives and compliance requirements.
Monitor changes to the IT environment to ensure disaster recovery documentation, configurations, and inventories remain accurate and aligned with current production architectures and operational standards.
Develop and deliver training and awareness materials so IT staff and business stakeholders understand disaster recovery procedures, roles, and decision paths under various disruption scenarios.
Ensure disaster recovery plans adhere to organizational policies, regulatory requirements, and industry frameworks, preparing evidence for audits, assessments, and leadership reviews to demonstrate compliance and readiness.
Track and report key disaster recovery metrics and readiness indicators, providing actionable recommendations to improve resilience of infrastructure, applications, and supporting processes across the enterprise.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent relevant experience.
4-7 years of experience in disaster recovery, business continuity, IT operations, or closely related resilience functions within complex IT environments.
Demonstrated understanding of disaster recovery principles, frameworks, and best practices, with proven experience developing and maintaining DR plans, conducting risk assessments, and performing regular testing.
Active SECRET security clearance or ability to obtain and maintain required clearance.
U.S. citizenship as required for federal contracting environment.
Excellent problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks and projects effectively.
Less than 10% travel required.
Preferred Qualifications
Professional certifications related to business continuity or disaster recovery, such as Certified Business Continuity Professional (CBCP), CISSP, or similar credentials demonstrating specialized resilience knowledge.
Experience integrating disaster recovery planning with broader business continuity and incident response programs within federal or highly regulated environments.
Familiarity with disaster recovery testing tools, backup and replication platforms (such as Veeam, Commvault, or cloud-based recovery solutions), and cloud-based recovery capabilities supporting hybrid infrastructure.
Background working with federal IT policies and compliance frameworks such as NIST, FISMA, or FedRAMP in support of resilience and continuity operations.
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$65,400 - $70,567
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
- ...Desktop Support Technician Location: Trenton, NJ - Onsite NJDOE IT needs to upgrade all systems to Windows 11, image devices, install software upgrades, set up automatic upgrades, troubleshoot, and configure and rollout new drives to replace EOL equipment. Responsibilities...SuggestedWork at office
- ...Overview This is a 100% onsite role. The Desktop Support Technician supports in‑house teams and responds in person to help‑desk tickets, working with vendor contacts to resolve technical problems with desktop computing equipment and software. The technician ensures seamless...SuggestedWork experience placementWork at officeRemote work
- ...Location : Princeton, NJ - Onsite Duration: 6+ months GBaMS ReqID: 10916500 Onsite Support Engineer PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart Hands Collaboration & Telephony Equipment Office Moves Role Descriptions: The Service...SuggestedWork at office
- ...Desktop Support Technician Trenton, NJ - Onsite Long-term NJDOE IT needs to upgrade all systems to Windows 11, to image devices, install software upgrades, set up automatic upgrades and troubleshoot. Also, will need to configure and rollout new dives to...SuggestedWork at office
- ...endless array of real-world customer needsJob DescriptionTitle: Desktop EngineerLocation: Hopewell, NJType: Fulltime//... ...solutions for various project and operational needs.2. Work with Engineering and TI partners to build new / rebuild existing workstations in...SuggestedFull time
- ...provide on-site assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to... ...looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients...Contract workPart timeFor contractorsImmediate start
- ...than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. Monitors and supports...Contract workWork at office
- Help Desk AnalystHelp Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.All...Work at office
$21 - $22 per hour
This range is provided by Infojini Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $21.00/hr - $22.00/hr Direct message the job poster from Infojini Inc Location: Hybrid: 3 days onsite: 25 Market...Contract workTemporary workWork at officeRemote workMonday to FridayShift work$20 - $25 per hour
Technical Support Technician Fairless Hills, PA On-Site Role $20-$25/hr (DOE) ABOUT THE ROLE Our client, a leading operator of large-scale data centers, is seeking a hands-on Technical Support Technician for a fully onsite, contract-to-hire position...Permanent employmentContract workLocal areaShift workWeekend work- Overview: Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. The ideal...Work at office
- Candidate will need to work Onsite for the first few weeks for training. Schedule is: M-F 8:30 to 4:30 with eventual 2 remote days after training. Note: 35 hour work week. Excellent Communication is Needed. All training will be conducted on premises at 25 Market St. Trenton...Work at officeRemote work
$28 - $32 per hour
Help Desk AnalystCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately...Full timeContract workApprenticeshipWork at officeLocal areaWorldwide$68.4k
...bachelor's degree Preferred ~ Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field EXPERIENCE Required ~3 years of relevant, progressive experience in Industrial...For contractorsWork at officeLocal area- ...responsible for providing customer‑facing technical support by phone and ticketing system. Qualifications: Bachelor’s degree in electrical engineering, Trade School diploma, or equivalent work experience, such as HVAC, Electrical or Marine background. 1–3 years of applicable work...Full timeWork experience placement
- ...New Jersey Judiciary is seeking an IT professional to join the Central Office Technology Services (COTS) team. You will support desktop, laptop, mobile and printer environments and manage Group Policy and Active Directory for 1200+ users, with SCCM-based software deployment...Work at office
$20.83 - $26.25 per hour
Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs...Contract workWork experience placementWork at office$18 per hour
...Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other "how-to...Hourly payFull timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday work- Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs...Local areaRelocationNight shift
- ...the hardware warranty or customer security compliance requirements. Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise...Flexible hours
- System Administrator / Network AdminDuration: 12 months with possibility of extension Location: Trenton, NJThis position requires the candidate be available to work in a hybrid capacity (3 days per week in the office and 'as needed' for special situations).The project ...Work at office3 days per week
$65.4k - $82.4k
...The NOC Engineer, Junior monitors and supports enterprise network infrastructure from a network operations center to help maintain high availability and performance for mission-critical services. The role focuses on real-time surveillance of network devices, links, and...Contract workWork at officeShift workNight shift- The NOC Network Administrator, Mid maintains and administers servers, core services, and supporting tools within a network operations center to ensure reliable, highly available network and system operations for mission‑critical services. The role monitors system and application...Contract workWork at officeNight shift
$99.3k - $158.69k
...oversees enterprise patch management strategy and execution for desktops, laptops, and remote endpoints in a highly regulated, defense-... ...in patch management, infrastructure operations, or security engineering with progressive ownership of enterprise-wide patching responsibilities...Contract workWork at officeRemote work$20 - $23 per hour
....00 - $23.00 / Hour Job Category Information Technology Employee Type Full-Time Non-Exempt Phone (***) ***-**** POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY...Full timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift- ...The City of Lincoln in Princeton, NJ seeks a Desktop Support Technician to provide frontline and second-line IT support across local and remote environments. You will troubleshoot hardware/software, document incidents in the IT ticketing system, and ensure timely issue...Work at officeLocal areaRemote work
- VTS3 is a Veteran-owned and operated company which provides full-service Recruiting, Talent Search, Staffing, and IT Professional Services. For more information visit Job Description We are looking for a Server Administrator Consultant who will be responsible to analyze...Hourly payWork at officeFlexible hoursShift work
- 20hours work week Skills: Serve as State team resource to oversee BULL proprietary System Administration activities including vendor deliverables and State responsibilities. Required 5 Years The System Administrator (SA) is responsible for server back up and security, along...
$78.4k - $129.4k
...The Storage Engineer, Mid designs and supports storage solutions that deliver reliable, high-performance data services for enterprise applications and virtual infrastructures. This role balances hands-on administration with design-oriented tasks such as implementing new...Contract workWork at office$59k - $79.6k
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services within a network operations center to help ensure reliable, highly available network and server infrastructure. The role focuses on monitoring servers and key applications,...Contract workWork at officeShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Engineer. Be the first to apply!

