Patient Resource Tech

Where You'll Work

Hello humankindness Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebookand follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

Job Summary and Responsibilities

As our Patient Resource Tech, you will provide essential support across various patient care and hospital operations, directly contributing to patient safety, comfort, and operational efficiency. You will rotate through multifaceted roles, including patient sitter, transportation aide, and hospital entry screener, showcasing your adaptability and commitment to a seamless patient experience.


Every day you will act as a patient sitter, providing 24-hour visual observation and prompt response to patient needs and requests, ensuring their safety and comfort. When functioning as a transportation aide, you will safely transport patients, equipment, and supplies throughout the hospital, ensuring efficient movement and accurate tracking of assignments.


To be successful in this role, you will possess a high school diploma or GED. You must hold a current BLS-CPR certification upon hire. We are seeking individuals with prior experience in a healthcare setting who demonstrate excellent communication skills (written and verbal), the ability to read and comprehend instructions clearly, and strong technical proficiency in obtaining, recording, and reporting vital signs accurately.

• Remains present with patient and has visual observation at all times
• Removes all personal items
• Places patient in red gown
• Adheres to Sitter Guidelines and Standards of Care for patient care populations served
• Communication
• Reports all behavior changes to nurse

Job Requirements

Required

• High School Graduate general studies, upon hire or
• High School GED general studies, upon hire and
• Basic Life Support - CPR, upon hire

Preferred

• Experience in healthcare