NRO Coordinator (Restaurant) | Bilingual Mandarin
Vertex Hospitality Group
Summary
The NRO project coordinator is responsible for managing and supporting the successful opening of new restaurant locations. This role acts as a central liaison between internal departments, franchise partners/shareholders, construction teams, and external vendors, ensuring new units open on schedule, within budget, and in full compliance with brand and operational standards. Responsibilities- Track construction milestones and ensure timely completion of site development.
- Serve as the point of contact between construction teams, franchisees/shareholders, and the internal opening team.
- Monitor project timelines, update schedules, and escalate delays or risks to leadership.
- Ensure all permitting, inspections, and pre-opening compliance items are scheduled and completed.
- Facilitate weekly or biweekly check-ins with cross-functional teams (Culinary, Training, Marketing, IT, HR, etc.).
- Maintain status reports and distribute updates to stakeholders and executive team.
- Manage transition checklists from construction handover to operations launch.
- Coordinate with departments to ensure all pre-opening tasks are completed.
- Track deliverables such as uniforms, training materials, POS setup, onboarding plans, and menu rollouts.
- Track and report all expenses and financial reports related to the opening phase.
- Maintain effective communication with franchise partners and ensure smooth collaboration.
- Additional responsibilities as assigned.
- Bilingual: Mandarin required
- Expert knowledge of Microsoft Office - to include excel and power point
- Experience with problem solving - moderately complex situations
- Strong organizational skills
- Strong communication skills
- Detail oriented and ability to handle multiple tasks.
- Experience in restaurant, hospitality, or project coordination is a plus
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Vacancy posted 3 days ago
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