Entry Level Bilingual Coordinator (Chinese)
Vitalink Healthcare Management
Job Description
Job Description
Bilingual Patient Coordinator (RPM)
The Role: We are looking for a Bilingual Coordinator (English & Mandarin/Cantonese) to manage our Remote Patient Monitoring (RPM) service. You will act as the primary link between patients using home medical devices and the physicians monitoring their health data.
What You’ll Do
- Onboard Patients: Help patients set up and use remote devices (blood pressure cuffs, scales, etc.) in their preferred language.
- Support Physicians: Relay patient data and alerts to medical teams and assist with enrollment paperwork.
- Bridge the Language Gap: Provide clear, empathetic medical instructions in Mandarin or Cantonese .
- Monitor Tech: Troubleshoot device connectivity issues and ensure data is flowing correctly to the doctor.
What You Need
- Fluency: English and Mandarin and/or Cantonese (conversational).
- Experience: 1+ years in a medical office, clinic, or healthcare setting is a plus but not required.
- Tech Skills: Comfortable using healthcare software (EHR) and troubleshooting basic mobile apps/gadgets.
- Soft Skills: Great at talking to people and explaining technical steps simply.
Vacancy posted 26 days ago
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