Senior Business Information Analyst

Role Description

Serves as a senior strategic analytics partner to various stakeholders including Executive Leadership, delivering enterprise-wide financial, profitability, portfolio risk, and operational intelligence to support strategic decision-making and organizational performance initiatives. Leads enterprise profitability analytics across products, member segments, channels, branches, and lines of business to support strategic decision-making. Analyzes member and product trends, profiles, and historical data to generate actionable insights and recommendations for business improvements and initiatives. May lead cross-functional analytical initiatives and provide technical mentorship, analytical guidance, and project leadership to junior analysts and business partners.

Position Duties & Functions

• Gather, integrate, and analyze data from multiple sources, including database systems, Accounting, and cross-functional teams, to perform profitability analysis across product lines, member segments, branches, and risk profiles.
• Identify key profitability drivers and make recommendations to improve profitability.
• Maintain, enhance and apply Activity-Based Costing (ABC) methodologies, profitability allocation assumptions, and cost account processes.
• Partner with Accounting to reconcile profitability analyses with financial statements.
• Lead real estate portfolio stress testing, reserve analytics, and forward-looking credit risk assessments.
• Support enterprise Current Expected Credit Loss (CECL) methodologies.
• Analyze and benchmark Credit Union financial and operational performance against peer institutions.
• Architect and deliver enterprise business intelligence solutions, executive dashboards, and advance reporting frameworks.
• Collaborate with Business, Technology, Strategy, and Data Management teams.
• Perform routine and ad hoc analysis for business units.
• Develop and maintain forecasting models to predict loan growth, deposit trends, and member behavior patterns.
• Provide analytical and reporting support across various Credit Union departments.
• Serve as a key analytics partner supporting enterprise strategic planning.
• Support member experience initiatives through analysis of survey feedback and member insights.
• Mentor and provide guidance to junior analysts.
• Utilize advanced analytics platforms and tools, including Databricks.
• Perform additional duties and responsibilities as assigned.

Qualifications

• Minimum of 7 years of related professional experience preferred, including at least 5 years of analytics experience within retail banking, consumer lending, or financial services environments.
• Bachelor’s degree in Analytics, Finance, Business, Economics, Statistics, Computer Science, or a related field preferred.
• Demonstrated experience developing advanced reporting solutions, data analytics, financial models, and statistical forecasting methodologies.
• Strong consultative, communication, and relationship-management skills.
• Responsible for ensuring the accuracy, timeliness, quality, and professionalism of all assigned work and deliverables.

Requirements

• Strong ability to design and execute analyses that translate complex data into actionable business insights and strategic recommendations.
• Demonstrated critical thinking skills with the ability to balance analytical rigor and creative problem-solving.
• Ability to make sound recommendations and business decisions using incomplete or evolving data sets.
• Effective communication skills with the ability to present complex analytical concepts to non-technical audiences.
• Ability to work independently with strong initiative while also collaborating effectively within cross-functional teams.
• Solid understanding of financial statements, banking operations, and financial products.
• Extensive experience working with large and complex datasets; database management experience preferred.
• Strong SQL programming and query development skills required.
• Experience working with enterprise data warehouses and relational database environments.
• Ability to adapt to modern data platforms in the future.
• Working knowledge of data mining, statistical analysis, and predictive modeling techniques.
• Familiarity with statistical and analytical tools such as SSAS Data Mining, SPSS, SAS, or similar platforms preferred.
• Experience developing reports and dashboards using business intelligence and data visualization tools.
• Working knowledge of Databricks, Python, and R for data analysis, automation, and advanced analytics preferred.

Benefits

• Bonus/incentives for all regular employees.
• 401(k) with 8% company contribution.
• Medical, dental, and vision insurance for employees and dependents paid at 80%.
• PTO and paid sabbaticals.
• Tuition reimbursement.

Company Description

Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $5 billion in assets. Our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us.