Medical Assistant- Oakland Orthopedics & Sports Medicine

Medical Assistant

The Medical Assistant is responsible for administrative and clinical duties under the direction of a provider. This role ensures proper patient identification, following all HIPPA policies, labeling, handling, and processing of samples, medications, and PHI according to standard procedures and safety protocols.

Duties/Responsibilities

• Show patients to examination rooms and prepare them for the provider.
• Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
• Maintain patient care areas by keeping them clean and stocked.
• Prepare and administer medications as directed by a provider.
• Collect blood, tissue, and other laboratory specimens, log the specimens, and prepare them for testing
• Authorize drug refills and communicate prescription information to pharmacies
• Answer patient portal questions, assist with patient requests as needed
• Explain treatment procedures, medications, diets, or provider instructions to patients or family members
• Clean and sterilize instruments and dispose of contaminated supplies
• Perform general office duties, such as answering telephones, scheduling appointments, completing sports physical forms, surgical clearance forms, assisting with follow-up phone calls, etc.
• Help providers examine and treat patients by assisting with bedside procedures
• Prioritize and multitask to accommodate the needs of any provider
• Able to recognize signs of an emergency and notify provider and/or RN manager in real time
• Prep provider schedules for the following business day, assist with quality measure tracking and reporting
• Enter, transcribe, record, store, or maintain patient health information in written or electronic form
• Assist with training new hires during their orientation period
• Completion of compliance training

Qualifications/Experience

• High School Diploma or GED
• Exceptional communication skills
• Ability to work with all ages of patients
• BLS CPR certification – (preferred)
• Certified Medical Assistant CMA (preferred)
• Experience in pain management, orthopedics, and/or podiatry (preferred)
• Previous use of Athena EHR – (preferred)
• Prior experience working as a medical assistant/scribe (required)