Testing Assistant

Administer computerized and paper-based exams according to testing standards Ensure security and confidentiality of testing materials and student information Provide clear instructions and customer service to examinees, students, instructors, and staff Coordinate approved testing accommodations for students with disabilities Schedule exam appointments and manage related communication and logistics Monitor testing environments for compliance and report suspected violations Serve as a certified GED Examiner and ensure secure administration of High School Equivalency exams Maintain required testing certifications and assist in training new or temporary staff Set up testing workstations and report technical issues Enter placement test scores accurately into the student database Maintain testing records in FERPA compliance and complete required annual training Track and report daily testing statistics and assist with file management and departmental tasks Participate in cross-departmental initiatives and campus events Identify and recommend process enhancements Perform other duties as assigned Remain stationary (sit and/or stand) greater than 50% of the time and occasionally stoop, bend, kneel, reach Lift, carry, push, and/or pull up to 10 pounds frequently Operate office equipment and computer keyboard with repetitive hand movement and fine coordination Communicate to exchange information, learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions Work in an office setting with occasional temperature and noise variation Requirements High School Diploma or equivalent required Minimum of one (1) year of office support or related experience Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment Ability to follow instructions, manage multiple tasks, and meet deadlines with regular guidance and frequent check‑ins Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment Previous experience working in an educational setting, testing center, or community college setting (desired) Experience working with computer information systems used for student and employee data and reporting such as Workday (desired) May require certification as a test administrator depending on the exam Requires coverage at Grayslake, Southlake and Lakeshore campuses as needed Flexibility to work 19 hours per week between Monday-Thursday 8:00am-9:00pm, Friday 8:00am-4:30pm and Saturday 9:00am-3:00pm Core Competencies Demonstrates expertise in administering exams while ensuring security and confidentiality of testing materials. Proficient in managing logistics, providing customer service, and maintaining compliance with educational standards. Highest-signal resume keywords GED Examiner Certification Microsoft Office Suite Proficiency Testing Administration Experience FERPA Compliance Knowledge Office Support Experience ATS Optimization Keywords Hard Skills Exam Administration Data Entry Record Maintenance Logistics Management Process Enhancement Soft Skills Customer Service Communication Multitasking Inclusivity Attention to Detail Certifications & Qualifications Test Administrator Certification Industry Keywords Educational Setting Testing Center High School Equivalency Exams Accommodations for Disabilities Cross-Departmental Initiatives Tools & Technologies Computer Information Systems Office Equipment Student Database #J-18808-Ljbffr