Fire Alarm Technician

Impact Fire Services Technician

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Career Advancement Opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

Inspect, service, troubleshoot, program, and perform maintenance on fire alarm systems in accordance with federal, state, and local requirements.

This position reports to the Fire Alarm Manager or their designated Agent. The Technician will be responsible for providing inspections and service on a variety of fire alarm system devices in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. The Technician will work with the Company to obtain local city listing agents. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.

Responsibilities

• Manage their time to complete the maximum amount of service, inspection, and installation calls while maintaining a high level of quality.
• Learn applicable fire protection codes and obtain applicable state licensing.
• Work in a safe manner as outlined by company safety procedures including driving, personal protective equipment, and lockout/tag-out policies.
• Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.

Qualifications

• Prior Fire Alarm Inspection and Service experience is required.
• Applicable Fire Alarm Licenses
• Ability to learn applicable installation, inspection, and servicing codes.
• Excellent communications and customer service skills.
• Possess a valid driver's license and driving record that meets company requirements.

In addition to the above, the most desirable candidate will have:

• Applicable experience either in the fire protection industry or the commercial customer service business in some capacity.
• A fire alarm systems background
• Ability to provide services across multiple product lines.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.