Customer Retention Specialist - State Farm Agent Team Member

Benefits Free food & snacks Opportunity for advancement Paid time off Training & development 401(k) matching Bonus based on performance Company parties Competitive salary Role Description As an account representative with Sunshine Newton, State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. #J-18808-Ljbffr Sunshine Newton - State Farm Agent