Barback - Jason Aldean's Kitchen + Rooftop Bar, Nashville

Barback Position

Barback assists Bartenders in all opening and closing duties. Responsible for maintaining clean bars, stocking, and cleanliness of silverware, glassware, and dishes for a high-volume restaurant and/or nightlife bar. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times.

Essential functions of the position include, but are not limited to:

• Respond to guest inquiries and requests in a courteous and polite manner
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Provide professional and friendly guest services. Respond to guest inquiries and requests in a courteous and polite manner
• Adhere to all TC Restaurant Group Standard Operating Procedures
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Keep back bar clean and organized
• Ensure nightly/weekly and opening/running/closing duties are completed
• Maintain opening/closing liquor, beer, wine, and consumables par
• Ensure proper rotation of all liquor, beer, wine, and consumable items
• Clean all spills and waste immediately. Sweep and mop as needed. Place all trash in proper receptacles
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food, and beverage product
• Responsible for ensuring all stocking is complete, and any shortage of stock is reported
• Polish and wash glassware throughout shift. Prepares all mixes and garnishes
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
• Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
• Comply with all state and federal liquor laws
• Report any incidents of theft, vandalism, violations, or guest complaints/incidents
• Performs other job-related duties as assigned

In addition to the aforementioned essential job functions, the Barback will be evaluated on the following leadership qualities:

• Accountability
• Adherence to Policy
• Appearance
• Attitude
• Dependability
• Development
• Guest satisfaction
• Job skills knowledge
• Judgment
• Productivity
• Punctuality
• Quality of work
• Teamwork
• Working relationships
• Written and Verbal communication

Working knowledge/education/requirements:

• High School Diploma or equivalent required
• Proof of eligibility to work in the United States
• 21+ years of age
• Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
• Possession of or the ability to possess all state required work cards
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Knowledge of basic bar and restaurant operations and liquor, beer, and wine brand names
• Knowledge of drink recipes and proper garnish, cutting, and presentation
• Proper lifting techniques, inventory, and stock rotation
• Entry level of high-volume bar, restaurant, and nightlife operations
• Work will include indoor and/or outdoor areas. Must have the ability to withstand high and low temperatures
• Work is typically in an area, which may be unusually hot, cold, noisy etc. Work may be performed in small areas with a 3 ft. access.
• Tasks are performed from a non-sitting and sitting position.
• Ability to lift, push and pull up to 20 pounds.
• Ability to perform work tasks while bending, stooping, climbing, and reaching.
• Constant contact with guests and fellow Team Members is required.
• Schedule could exceed 30 hours per week and may include overtime when approved by management
• Work varied shifts to include days, nights, weekends, and holidays
• Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment.
• TC Restaurant Group is an Equal Opportunity Employer.