Assistant Manager

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Overview PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Bonobos Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before. Guideshop Name 900 Shops Responsibilities And Qualifications Bonobos is seeking an Assistant Guideshop Manager, otherwise known as a Retail Assistant Manager, in our Guideshop. The Assistant Guideshop Manager is a customer-obsessed, multi-faceted role that merges business strategy, operations, creativity and people management. The role reports directly to the Guideshop Manager and in partnership with the Guideshop Manager will manage a team of 1-3 Lead Guides and 4-7 Guides. KEY RESPONSIBILITES Drive business results by analyzing business trends, maximizing daily sales plans, and developing Guides Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors Coach Guides during scheduled shifts to provide an exceptional customer experience Assist in recruiting, hiring, developing, and retaining top talent Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations Act as the leader in charge when the Guideshop Manager is not available Support the Guideshop's expense budget, payroll control and procedural compliance Execute and maintain strong visual merchandising standards Inspire, motivate, and lead through Bonobos Core Virtues Required Experience & Qualifications Have a minimum of 3-4 years of retail or sales experience in a leadership capacity or relevant experience. Consistently achieve personal and overall store sales goals. Knowledge of men's fashion, fabrics, and fit. Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holiday Critical Skills & Attributes Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued. Are a triple threat that is made up of equal parts training, sales, and operations. Have a thorough understanding of our brands style and mission: Make Fit Happen. For Every Body. Lead by example and are enthusiastic about coaching and mentoring a team. Create and ensure a cohesive work environment that inspires engagement. Self-motivated and confident in your ability to network and generate leads. Strong time management and organizational skills. Excellent verbal and written communicator that can build and maintain professional relationships with clients, team, peers, and management Benefits And Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with company match. Full-time and Part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $28.00 - $36.00 per hour Closing If you would like to know more about the California Consumer Privacy Act Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call View phone number on click.appcast.io and say 'Associate Relations' or send an e‑mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. Notification to Agencies Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made. #J-18808-Ljbffr