Hybrid CX Automation & AI Transformation Lead
SimpliSafe
SimpliSafe in Boston is looking for a visionary leader to enhance our customer experience through AI and automation within our newly unified CCaaS platform. You will own the delivery, define the roadmap, and build strong cross-functional relationships to improve customer loyalty and retention. The role requires deep technical expertise, a strong business acumen, and proven leadership capabilities. SimpliSafe embraces a hybrid work model offering flexibility while ensuring collaborative team engagement.#J-18808-Ljbffr
Vacancy posted 9 hours ago
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