Technical Support Engineer - API & Platform for SaaS
$137k - $205.6kMetronome
Metronome is seeking a Technical Support Engineer to provide customer service and support for their billing platform. You will handle customer escalations, troubleshoot issues, and develop internal tools to automate workflows. The ideal candidate should have at least 2 years of experience in B2B technical support, strong problem-solving skills, and the ability to communicate complex technical concepts effectively. The role offers a salary ranging from $137,000 to $205,600, depending on experience. #J-18808-Ljbffr Metronome
- ...Sales Assistant Company is seeking a Technical Support Engineer to join their remote team. This role is... ...ensuring users get maximum value from the platform. Key responsibilities include... ...of Technical Support experience in B2B SaaS and excellent communication skills. The...SuggestedRemote work
$182k - $214k
Boulevard Labs, Inc. is seeking a Director for Technical Support Engineering in Seattle, focusing on scaling and... ...experience in Technical Support, particularly in SaaS environments, alongside skills in leadership, SQL, and APIs. The expected salary ranges from $182,000...SuggestedRemote workFlexible hours- ...the AI Sales Assistant Platform (ASAP) that automates... ...The Role Our skilled Technical Support team plays a crucial role... ...a Technical Support Engineer, you’ll leverage your... ...constantly iterating B2B SaaS platforms.... ...Experience Familiarity with API troubleshooting and/or...SuggestedImmediate startRemote work
$99.4k - $150.3k
...innovative customer support team. These positions... ...on the #1 cloud-based platform. You must possess excellent... .... The Senior technical Support Engineer is a customer-focused... ...enterprise-grade SaaS platforms in mission-... ...ETL tools, REST/SOAP APIs) Unleash Your Potential...SuggestedWorldwide$147.3k - $193.3k
...pursuits. Setting the bar in technical fabrics and functional... ...and experiences that support people in moving,... ...this team The APIM Platform team is part of the Cloud... ...for teams to navigate API integration within Kong... ...The Senior Platform Engineer - API, will manage the...SuggestedPermanent employmentPart timeWork visaFlexible hours- Boeing is seeking a Technical Product Support Analyst (Associate or Experienced) to join our Digital Services team. This role focuses on delivering... ...world-class technical customer support for Boeing's SaaS platforms and software products. The ideal candidate will have...
- jobr.pro is seeking an experienced Software Engineer based in Seattle to develop Ads Manager, the essential platform for advertisers to manage their campaigns. This foundational role emphasizes building robust APIs and user-friendly workflows aimed at small and large advertisers...Relocation package
$110k - $230k
Geico is seeking a Staff Engineer in Seattle, Washington, to lead the development of innovative systems and provide technical expertise. The ideal candidate will have experience in API first design and cloud environments, with proficiency in Java, Python, and Kubernetes...$135k - $200k
...technology firm based in Seattle seeks a Software Engineer to author strategies for containerization within its software platforms. The ideal candidate will have over 3 years of... ...and a strong background with Kubernetes and API design. This position also encompasses...$80.9k - $150.3k
...future of Salesforce. The Signature Support Engineer (Technical) is a customer-focused expert and is... ...all skill groups/areas of the product/platform for the most critical issues • Understanding... ...their integration with salesforce.com APIs, Apex, Visualforce and implementation...Worldwide$210k - $250k
...Support Engineer San Francisco, CA | New York City, NY |... ...and Applied AI as the technical support voice on the account... ...products across the API, Claude for Enterprise... ...APIs and technical SaaS products, and can read... ...engineer and an internal platform team without losing...Work at officeVisa sponsorshipFlexible hours$130k - $195k
...build the foundation for agent engineering in the real world, helping... ...have grown to also offer a platform for building, evaluating, deploying... ...The Role We're hiring a Technical Support Engineer to lead our... ...troubleshooting skills across APIs, SDKs, distributed systems,...Remote workFlexible hours$152k - $225k
Rippling is searching for a Software Engineer II for the Platform Team in Seattle, Washington. This position involves designing and implementing backend services and APIs that drive core product features. The candidate should have over 2 years of experience, preferably...Work at office$130k - $195k
...A leading AI solutions company is seeking a Technical Support Engineer to enhance customer support for technical users, including AI engineers and infrastructure architects. You will help debug complex production applications, collaborate with engineering teams, and develop...Remote work$99.4k - $150.3k
...of it all. Job Overview The Signature Support Engineer (Technical) is a customer‑facing expert responsible... ...all skill groups and areas of the platform. Responsibilities Serve as a trusted advisor... ...integrations with Salesforce.com APIs, Apex, Visualforce, and other developer...Worldwide- Description The Signature Support Engineer (Technical) is a customer-focused expert and is responsible for... ...all skill groups/areas of the product/platform for the most critical issues.... ...their integration with salesforce.com APIs, Apex, Visualforce and implementation...Worldwide
- ...leading customer relationship management firm is seeking a Technical Support Engineer in Seattle, WA. This role demands U.S. Citizenship and... ...providing exceptional customer support for the Salesforce platform. Responsibilities include leading technical troubleshooting...
$160k - $230k
...space! We’re hiring a hands-on Engineering Leader to own and scale a... ...engineers while driving both technical direction and delivery. This... ..., and delivery for a modern SaaS platform Drive code quality, design... ...SaaS / distributed systems / APIs / microservices Experience in...Local areaRemote work$120k - $175k
...Product Support Engineer Cooley is seeking a Product Support... ...point for complex and technically challenging product... ...Experience supporting SaaS, enterprise web applications... ...skills across APIs, web applications, authentication... ...with cloud platforms (Azure preferred) Experience...Full timeTemporary workWork at officeRemote workWork from homeWorldwideFlexible hoursWeekend work$143.7k - $194.4k
...their customers. As a software development engineer on this team, you will leverage modern... ...a member of the UC organization, you'll support the development and management of... ...Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS....InternshipFlexible hours$200k - $250k
...Software Engineer, Infrastructure Platform Fluidstack, a leading cloud... ...needs Align with support and operations teams... ...organizational growth Technical Leadership... ...against commercial SaaS and open-source solutions... ...implementing RESTful APIs, data models, and...Local area$109k - $160k
...Productivity Platforms Developer Livingston, NJ /... ...performance with deep technical expertise to accelerate... ...Confluence) and Asana, which support engineering, product, and business... ...) working with SaaS platforms or internal... ...understanding of REST APIs and ability to interact...Permanent employmentTemporary workCasual workInternshipWork at officeRemote workFlexible hours- ...Rippling Events Platform Team The Events Platform... ...primitives and supporting engineering teams across the company... ...one or many products, APIs or platform spaces... ...areas and solve hard technical problems Influence... ...integrations with 3rd party SaaS providers and...Work experience placementWork at office3 days per week
$172.5k - $260.1k
...Category Software Engineering Job Details... ...As a Production Support Engineer (LMTS), you... ...will be a senior technical lead within our embedded... ...for Supply Chain platform is the most... ...SQL optimization, API latency, and cross... ...communication in high-growth SaaS environments....Shift work$80.9k - $122.3k
...Salesforce. The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful... ...and other cloud-based technologies API / programming experience Big data experience...Permanent employmentWork at officeLocal area- ...grid intelligence platform. It is designed to... ...need an exceptional engineer to help us build... ...foundation, secure API layer, and initial... ...endpoints to support the platform’s core... ...Scale Define the technical roadmap for scaling... ...grade, investor-ready SaaS platform....Full timeContract workFor contractorsRemote work
$65k - $85k
...Required Clearance: Ability to Obtain Public Trust Job Title: Technical Support Engineer, Associate Job Overview The Technical Support Engineer,... ...U.S. Department of Transportation (DOT) enterprise web platform for the Client. This role supports the daily operations, stability...Work experience placement$99.4k - $150.3k
Job Overview Senior Technical Support Engineer - Nonprofit Cloud & Education Cloud Support Team. The role... ...(Stripe, iATS, Elevate), SIS platforms (Banner, Workday Student, PeopleSoft),... ...patterns (MuleSoft, ETL tools, REST/SOAP APIs). Salesforce Certifications (Strongly...Worldwide- ...Full Stack Platform Engineer Client is a global professional services company... ...areas are: Platform & API Development: Monetize &... ...platform by engaging, creating, supporting, monetizing, monitoring, & receiving... ..., Software as a Service (SaaS), Platform as a Service (PaaS...Work experience placement
- ...Certified: Azure DevOps Engineer Expert" desired; "... ...resources preferred:* API Gateway, Lambda, Secrets... ...PowerPoint, etc.* Exposure to SaaS systems such as... ...solve complex business/technical problems.* Willingness... ...application software, mobile platforms, cloud infrastructure and...Immediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer - API & Platform for SaaS. Be the first to apply!
- customer support engineer Seattle, WA
- application support engineer Seattle, WA
- cloud support engineer Seattle, WA
- software technical support engineer Seattle, WA
- lab support engineer Seattle, WA
- IT network engineer Seattle, WA
- operations support system engineer Seattle, WA
- line support engineer Seattle, WA
- remote support engineer Seattle, WA
- support escalation engineer Seattle, WA

