Customer Service Sales Support Representative

Position : Customer Service Sales Support Representative

Location : Painesville, Ohio (Eastern Cleveland Suburbs) — LOCAL

CANDIDATES ONLY — Must live within 20–30 minutes of Painesville, OH

Compensation : $40,000 – $45,000 per year

Schedule : Monday – Friday | 9:00 AM – 5:00 PM

Job Type : Full-Time | Direct Hire | Permanent

HRforGrowth® is engaged as the talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the employer for this position. HRforGrowth identifies, evaluates, and presents top-tier candidates through its global talent acquisition practice; all employment decisions — including final selection, offer terms, compensation, and conditions of employment — are made solely by the hiring organization.

About the Client:

Our Client is seeking a professional, customer-focused Customer Service Sales Support Representative to support customers and the sales team by delivering exceptional service, coordinating communications, maintaining accurate records, and ensuring an outstanding client experience.

Key Responsibilities:

- Respond to client phone calls and emails professionally and promptly

- Assist customers with service requests and documentation

- Support sales communications and account updates

- Recommend products and services based on customer needs

- Maintain accurate client records and reports

- Coordinate communication across departments

- Escalate complex issues appropriately

- Manage multiple priorities in a fast-paced office environment

Required Qualifications:

- Customer service or sales support experience required

- Strong verbal and written communication skills required

- Proficiency in Microsoft Outlook, Word, and Excel required

- Excellent organization and attention to detail

- Professional and dependable work ethic

- Insurance or financial services experience is an asset

- Associate degree or equivalent experience preferred

- LOCAL candidates only — must live within 20–30 minutes of Painesville, Ohio

Benefits :

- Health Benefits

- 401(k)

- Paid Time Off

- Paid Holidays

- Career advancement opportunities within a professional team environment

 

About HRforGrowth:
HRforGrowth is a full-service HR and talent partner built to support companies that are scaling, transforming, or navigating change. HRFG is globally recognized for delivering quality, speed, and cost-effective talent solutions across every level of the workforce. Through its global talent acquisition practice, HRforGrowth applies world class rigor and precision to identifying exceptional professional and executive talent on behalf of its clients — from temporary staffing to permanent hourly workers through to placing C-suite executives. HRforGrowth is presenting this opportunity in its capacity as the retained search partner and does not serve as the employer of record for this position.

Equal Employment Opportunity:
In its recruiting and search practices, HRforGrowth does not discriminate on the basis of race, color, religion, national origin, age, marital status, physical or mental disability, sex, sexual orientation, gender, or gender identity, and welcomes applications from all qualified individuals. HRforGrowth evaluates and presents candidates to its clients without regard to any protected characteristic.

HRforGrowth endeavors to advise the hiring organization to comply with all applicable federal, state, and local equal employment opportunity laws — including those enforced by the U.S. Equal Employment Opportunity Commission (EEOC) — in its hiring decisions, terms of employment, and workplace practices.