Regional Sales Manager

Job Description

Job Description

The Regional Sales Manager (RSM) is responsible for the execution of all client sales for both new business and existing business within their assigned region.  The RSM will develop new business relationships within their assigned region while maintaining strong customer relationships as they follow Winter Services mission and goals. The RSM will report to the Director of Sales.

1. Assume direct sales responsibility within their assigned region.
2. Develop new customer leads through sales prospecting (i.e. active research, networking, lead generation and pipeline management).
3. Responsible for understanding customer’s needs and positioning/promoting our services to meet those needs.
4. Ability to work with Regional Director, Operations Manager, and other WSI companies.
5. Ensure highly effective client communication and the achievement of agreed upon client satisfaction levels.
6. Serve as the primary point of contact/liaison between assigned accounts/clients and Winter Services to ensure the highest levels of customer service.
7. Build and maintain strategic business relationships with high level decision makers.
8. Utilize and update CRM to reflect current and potential customers.
9. Work with the Clearing House to help calculate bid rates for each account and their sites.
10. Assist in the preparation of presentation materials for more involved bids and RFPs as needed.
11. Create and follow a strategic sales plan to make sure client’s expectations and Winter Services goals are met.
12. Meet or exceed client revenue target with assigned accounts.
13. Research and assist Regional Operations Manager and Regional Team to find subcontractors for their assigned region.
14. Would serve as the secondary contact for the subcontracts.
15. Assist in training subcontractors on Winter Service’s IVR system.
16. Work with the Regional Team to help manage preseason property inspection process for your assigned accounts to you ensure completion of all staking and photography by all Area Managers by November for In-Town.
17. Perform routine site inspections before, during, and after events to ensure successful completion of all scheduled tasks on specific routes.
18. Collect intelligence on pricing, sales, competition, clients, prospective clients, and industry trends.
19. Work to achieve and exceed overall sales goals and sales activity standards.
20. Measure and map all client’s sites to meet their snow removal expectations.
21. Partner with Regional Team and other departments during winter season to ensure the highest level of customer satisfaction.
22. Review and follow up with customer service feedback for your customers and work with Director of Sales if a corrective action plan is needed.
23. Control expenses to meet budget guidelines.
24. Adhere to all company policies, procedures and business ethic codes.

• High School or equivalent education required. Bachelor’s Degree is highly preferred.
• Must have a minimum 4 years of hands on sales experience, industry experience a plus but not required.
• The Regional Sales Manager must be a sales professional with a successful track record of meeting and exceeding goals.
• Must possess excellent written and verbal skills.
• Willingness to take initiative, ownership, and risk.
• Strong overall computer skills.
• Must be able to perform take-offs and prepare detailed bid documents and specifications for snow and ice control services.
• Highly flexible and adapts well to rapidly changing environment.
• Able to multi-task and work with pressures of deadlines.
• Strong value system (e.g. integrity, honesty).
• Well-developed sales skills with the capacity for continuous improvement.
• Passionate desire to exceed and excel.
• Organized and efficient
• Must have a valid driver’s license with a clear driving record.

• Competitive salary based on experience
• Medical, dental and vision insurance benefits
• Company-sponsored Group Term Life & Short-Term Disability insurance
• 401k retirement plan with company match
• Paid vacation and holidays
• Fitness reimbursement

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