Commercial HVAC Service Manager

Job Description

Job Description

Job Title: Commercial HVAC Service Manager

Location: Dallas-Fort Worth Metroplex, TX | Full-Time

Pay: $100,000 - $150,000 annually based on experience

Lead commercial HVAC service operations across the Dallas-Fort Worth market for an established mechanical services organization offering long-term stability, strong operational support, and the opportunity to make a direct impact across service performance, customer relationships, and team development.

We are seeking an experienced Commercial HVAC Service Manager to lead and grow a commercial service division focused on operational excellence, technical performance, customer satisfaction, and team development. This role is ideal for a proven leader who combines deep commercial HVAC knowledge with strong people leadership, business acumen, and strong mechanical aptitude.

This position will oversee service operations, field teams, scheduling coordination, performance management, customer relationships, financial results, and strategic growth initiatives throughout the Dallas-Fort Worth Metroplex. You will serve as a key operational leader responsible for driving accountability, developing technicians and supervisors, improving service delivery, and ensuring service work is executed safely, efficiently, and profitably.

The ideal candidate understands both the technical and business sides of commercial HVAC service and has demonstrated success leading teams in a fast-paced commercial environment.

What You'll Do

• Lead day-to-day operations of the commercial HVAC service department while maintaining service quality, customer satisfaction, and profitability
• Manage and develop service technicians, field leaders, dispatch, and support staff through coaching, accountability, and performance management
• Oversee workforce planning, scheduling coordination, staffing, and resource allocation across multiple service territories
• Monitor departmental KPIs including revenue, profitability, labor utilization, response times, callbacks, and customer retention
• Support complex troubleshooting efforts and provide technical guidance for commercial HVAC systems and service operations
• Build and maintain strong customer relationships while identifying opportunities for service growth and long-term partnerships
• Partner with estimating, project management, and executive leadership to align business goals and execution
• Drive continuous improvement initiatives focused on operational efficiency and technician development
• Manage budgets, forecasting, labor performance, and departmental financial results
• Promote and maintain a strong culture centered on safety, accountability, communication, and high performance

What We Offer

• Competitive salary: $100,000 - $150,000 annually
• Comprehensive medical, dental, and vision benefits
• 401(k) with company contribution
• Paid time off and paid holidays
• Company vehicle or vehicle allowance
• Leadership development and advancement opportunities
• Long-term career stability with an established operation

Why Join This Opportunity

• Established commercial HVAC operation with a strong reputation and consistent project and service demand
• Leadership team that values autonomy, accountability, and operational expertise
• Opportunity to influence strategy and directly shape team performance
• Strong support structure with long-term growth potential
• High visibility and meaningful impact across the business

What We're Looking For We are looking for a commercial HVAC leader who brings operational discipline, technical credibility, and the ability to build and lead high-performing teams.

• Minimum 8-10+ years of commercial HVAC experience, including progressive leadership responsibility
• Proven success leading service teams in a commercial HVAC environment
• Strong mechanical aptitude with advanced understanding of commercial HVAC systems, diagnostics, and service operations
• Demonstrated ability to coach, mentor, and hold teams accountable to performance expectations
• Experience managing budgets, labor productivity, departmental KPIs, and profitability
• Strong customer relationship management and business development mindset
• Ability to balance field support with strategic operational leadership
• Experience overseeing technicians across multiple service territories preferred
• Excellent communication, problem-solving, and decision-making skills
• Experience with service management software, scheduling platforms, and Microsoft Office

Requirements

• Valid driver's license with an insurable driving history
• Ability to travel locally throughout the Dallas-Fort Worth Metroplex as needed
• Strong written and verbal communication skills
• Ability to lead in a fast-paced commercial service environment

If you are a proven commercial HVAC service leader who thrives on developing teams, improving operations, and driving results, this is an opportunity to step into a high-impact leadership role with long-term growth potential.

Apply today. No phone calls, please. All candidates must apply online.