General Manager
$100k - $115kCompass Group USA
Position Title: General Manager Salary: $100,000 - $115,000 Other Forms of Compensation: Comprehensive Benefit Package
A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Are you a hospitality leader who enjoys creating exceptional guest experiences while guiding diverse teams to success? As a General Manager, you will oversee multiple foodservice operations and ensure outstanding service, operational excellence, and strong financial performance across cafés, retail dining, and catering programs. This role offers the opportunity to make a meaningful impact by building strong teams, fostering client partnerships, and creating memorable dining experiences.
Working closely with the District Manager and culinary leadership, you'll help shape the guest experience through innovative food offerings, operational best practices, and a culture centered on collaboration, inclusion, and continuous improvement. This position supports operations that may require flexibility for evenings, weekends, and holidays based on business needs.
Key Responsibilities
Req ID: 1582101 Compass Corporate
Mehdi Mohammed
((req_classification))
A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Are you a hospitality leader who enjoys creating exceptional guest experiences while guiding diverse teams to success? As a General Manager, you will oversee multiple foodservice operations and ensure outstanding service, operational excellence, and strong financial performance across cafés, retail dining, and catering programs. This role offers the opportunity to make a meaningful impact by building strong teams, fostering client partnerships, and creating memorable dining experiences.
Working closely with the District Manager and culinary leadership, you'll help shape the guest experience through innovative food offerings, operational best practices, and a culture centered on collaboration, inclusion, and continuous improvement. This position supports operations that may require flexibility for evenings, weekends, and holidays based on business needs.
Key Responsibilities
- Lead daily operations across multiple cafés, retail dining locations, and catering services.
- Manage financial performance, including budgeting, forecasting, cost controls, and profit and loss accountability.
- Build, develop, and support high-performing teams through coaching, engagement, training, and recognition.
- Oversee talent-related processes including recruitment, onboarding, performance conversations, employee relations, and workforce planning.
- Ensure appropriate staffing levels through effective scheduling and payroll management.
- Foster strong relationships with clients, guests, and internal partners to deliver exceptional service and hospitality.
- Partner with culinary leaders to develop menus, enhance food quality, and elevate the overall guest experience.
- Monitor operational metrics and implement continuous improvement initiatives to drive efficiency and service excellence.
- Ensure compliance with company policies, food safety standards, and health and sanitation regulations.
- Support and implement new culinary, retail, marketing, and guest engagement programs.
- Champion a culture of inclusion, safety, accountability, and teamwork across all operating units.
- Respond proactively to operational challenges while maintaining a positive customer experience.
- Experience leading foodservice, hospitality, retail dining, catering, or multi-unit operations.
- Demonstrated ability to manage financial performance, budgets, and operational metrics.
- Experience overseeing high-volume food production and catering programs.
- Strong relationship-building skills with clients, guests, and team members.
- Ability to lead, motivate, and develop diverse teams in a fast-paced environment.
- Experience with workforce planning, scheduling, payroll administration, and talent management.
- Strong organizational skills with the ability to prioritize multiple responsibilities and changing business needs.
- Effective communication skills and a collaborative leadership approach.
- Knowledge of food safety, sanitation, and regulatory compliance standards.
- Hospitality, Culinary Arts, Business, or a related degree is welcomed; equivalent professional experience is also valued.
- Interest in learning, growing, and building a long-term career with a leading hospitality organization.
- Flexibility to support operations during evenings, weekends, and holidays as required.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1582101 Compass Corporate
Mehdi Mohammed
((req_classification))
Vacancy posted 1 day ago
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