Park Area Ambassador (18+, Seasonal, Janitorial) | SeaWorld San Diego

SEASONAL POSITION Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! Please note: We are not accepting J-1 Visa students at this time and do not sponsor visas at our park. All candidates must be authorized to work in the United States at the time of their interview and will be required to provide proof of work authorization upon hire. Please ensure you are available to attend an in-person interview at the date and time you select, as exceptions cannot be made to this requirement. What you get to do: As a Park Area Ambassador, you’ll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will: Interact with others in a positive, professional manner Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings Janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning Park prep services to include removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers Clean, sanitize, and restock restrooms, including supplies such as paper products and soap, to ensure a safe and welcoming guest environment Report any maintenance concerns to leadership in a timely manner What it takes to succeed: Exceptional customer service Excellent multi-tasking and time management skills Outstanding communication abilities Active listener with the ability to anticipate guests’ needs Ability to promote and ensure a safe and secure environment Flexibility to perform varied duties What else is important: Must be at least 18 years of age Ability to initiate conversations with guests Must be able to lift, push, pull and/or carry up to 50 lbs. Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties; including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement. Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Must be flexible in work locations as placement will depend on business needs Ability to successfully complete all legal, company and department training requirements within established timelines Availability and Hours: This is a seasonal role All ambassadors must have 5 days of unrestricted availability, to include both weekend days during the peak season. You must be able to work varied schedules, including nights, weekends, and holidays You may be scheduled up to 40 hours. Hours scheduled may vary based on business need Interview Scheduling Please self-schedule for one interview only. If you are interested in multiple roles, you may discuss all opportunities with a recruitment representative during your scheduled interview. Rehire Applicants (Former Employees) If you previously worked for our company and are not a current ambassador, please apply on the Rehires Only requisition and do not schedule an interview. Once you have completed the rehire review process, a member of our recruitment team will reach out with next steps. Click here to routed to the application Rehires Only Requisition All former employees are required to complete this process to determine their eligibility to return to the company. Please submit this form only once, as only one submission is needed to determine rehire eligibility. If you are currently employed as an ambassador at SeaWorld or Sesame Place, please do not complete this form, as it is intended for external candidates only. Compensation: 19.00 USD per hour EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. Whether you’re a singer, dancer, actor, or performer, our parks are waiting for you. From thrilling live shows to captivating character interactions, there’s a role for everyone. Actors - Great stage presence and interactive comedic skills that excel at improvisation. Actors perform in multiple high-energy shows per day, on our stages and streets, to connect with our guests and create memories that last a lifetime. Costumed Characters - Personable, animated people with fun, outgoing personalities to bring Sesame Street® characters to life. Share the joy of entertaining children and other guests as a costumed character by greeting guests, shaking hands, posing for pictures, and giving hugs. Costumed character performers also act as a character escort to assist with guest interactions. Dancers - Demonstrate technical proficiency in a variety of styles including jazz, musical theatre, ballet, and modern. Partnering skills, break dancing, tumbling, tap, or other specialties are a plus. Dancers perform in multiple high-energy shows per day to connect with our guests and create memories that last a lifetime. Event Performers - Bring our special and seasonal events to life such as Event Host, Culinary Performers and Santa's Helpers. Instrumentalists - Proficient in percussion, brass, woodwinds or guitar. All instrumentalists should have the ability to play varying styles ranging from pop/rock to Motown to gospel and must be able to memorize music for shows and perform with great stage presence. Scare Squad - Enthusiastic performers, who are passionate about Halloween, to add fun and scary excitement to our award-winning Howl-O-Scream events. Vocalists - Great energy and stage presence who can demonstrate technical proficiency in a variety of styles including pop, rock, musical theatre, classical, contemporary, and a cappella vocal styling. Capacity to hear/sing harmonies is a must. Sight reading skills are not required but are preferred. Vocalists perform in multiple high-energy shows per day to connect with our guests and create memories that last a lifetime. How should I prepare for my audition? You will be asked to learn a dance combination and participate in improve and athletic stamina exercises. Costumed character auditions are based primarily on movement, non-verbal communication, and physical coordination. Please arrive early enough to stretch and warm up before the audition begins. Please wear form fitting dance attire that allows a full range of movement and tennis or jazz shoes. Please do not wear jeans. Prepare a resume and headshot, which will be retained by the audition team. Please view our career opportunities website for current openings.