Veterinary Receptionist - Pasco, WA

Veterinary Receptionist Position

Pet Medical Center of Pasco is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist Status: Full-time or Part-time Salary: $17.00–$20.00 per hour, based on experience Schedule: Flexible Monday through Friday schedule with one Saturday shift per month

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

Pet Medical Center of Pasco is growing, and we're looking for an amazing Veterinary Receptionist to join our fantastic team!

We're the kind of practice people love working at—a team of hardworking professionals dedicated to providing exceptional care for pets while creating a genuinely supportive, positive, and fun workplace. We believe in being authentic, helping one another grow, and making every day rewarding for both our team and our patients.

If you're compassionate, dependable, positive, and love both people and animals, we'd love to meet you.

Why You'll Love It Here

• Supportive, collaborative team culture where everyone helps each other succeed
• Flexible scheduling options that support work-life balance
• No nights, on-call shifts, or holiday hours
• Mentorship and support for all team members
• Opportunities for career growth and advancement
• Occasional coffee runs, ice cream parties, and meals on us
• A welcoming and inclusive workplace where everyone belongs
• A break room stocked with snacks to keep you fueled throughout the day

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate client and patient records
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Manage reminders, follow-up communications, and medical record requests
• Coordinate with doctors and technicians to support smooth patient flow
• Maintain a clean, organized, and welcoming reception area

What You'll Bring

• Minimum of 1–2 years of office or reception experience
• Veterinary experience preferred but not required
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Positive attitude and team-oriented mindset
• Compassion for clients, patients, and coworkers
• Ability to lift up to 40 pounds unassisted
• Ability to walk, stand, bend, and stoop for extended periods as needed

The Extras You'll Actually Feel

• Work alongside a team that genuinely enjoys working together
• Opportunities to learn about avian and exotic medicine, acupuncture, chiropractic care, and more
• Exposure to advanced technology including ultrasound, digital radiology, laser therapy, and surgical laser
• The chance to support Watson's Paws for the Cause, our 501(c)(3) adoption program
• A workplace where growth, positivity, and collaboration are celebrated
• Plenty of puppy kisses, kitty headbutts, and memorable moments

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you think you're the Veterinary Receptionist we've been dreaming of, we'd love to hear from you. Come see the difference we can make together in the lives of our clients, patients, and team members.

Learn more about us and apply today!