Senior Human Resources Specialist

Chinese Hospital | San Francisco Bay Area About This Role Department Human Resources Reports to Human Resources Director Type Full Time -Exempt Requisition # 12749 Position Summary The Senior Human Resource Specialist manages and coordinates assigned human resource processes at all business locations. This role provides day-to-day oversight and work direction to the HR Specialist and serves as a senior resource for employees and leaders on HR matters. The position manages employee health and welfare plan administration, talent acquisition activities, HRIS/data integrity, compliance activities, employee engagement initiatives, and HR marketing and communications. The Senior HR Specialist exercises independent judgment in managing assigned HR processes, resolving issues, analyzing data, making recommendations, and ensuring programs are administered in accordance with applicable federal and state regulations, organizational policies, and plan provisions. Essential Duties And Responsibilities Manages the administration of health and welfare plans, including enrollments, changes, terminations, benefit billing and reconciliations; partners with payroll, Accounts Payable, employees, and insurance providers to resolve issues and ensure accurate records and deductions. Provides day-to-day oversight, work direction, training, and guidance to the HR Specialist; reviews work for accuracy, establishes priorities, and serves as an escalation resource for routine HR matters. Manages Talent Acquisition activities for assigned positions, including job postings, candidate sourcing and screening, interview coordination, candidate tracking, offer process coordination, pre-employment requirements, and recruitment follow-up. Partners with hiring managers and HR leadership to identify recruiting needs, recommend sourcing strategies, monitor recruitment activity, and support an effective candidate experience. Manages employee engagement initiatives, including coordination and oversight of the LOVE Committee, engagement activities, recognition efforts, and related employee programs. Manages HR marketing and communications, including HR announcements, employee communications, recruiting materials, engagement communications, and coordination of HR-related content to ensure consistent and timely messaging. Manages day-to-day HR service activities, including triaging the general HR inbox, incoming calls, and in-person employee and manager inquiries; independently resolves issues within scope and escalates complex matters as appropriate. Conducts audits of payroll, benefits, HRIS, personnel records, and other HR programs; analyzes data, identifies trends or compliance gaps, and recommends and coordinates process improvements. Manages employee license and certification tracking to support compliance with organizational and regulatory requirements, including monitoring expiration dates and coordinating renewals as needed. Oversees Form I-9 completion and maintenance, background check processes, employee file documentation, and other employment records to ensure accuracy, timeliness, and compliance. Manages HRIS transactions and data integrity for assigned processes, including employee changes and terminations; coordinates with payroll and other departments to ensure accurate and timely processing. Coordinates and manages assigned components of the performance review process, including communications, tracking, reporting, and follow-up. Prepares and reviews HR correspondence, reports, presentations, and other communications as needed; ensures information is accurate, professional, and aligned with HR practices. Supports HR leadership with special projects and process improvements and independently manages assigned projects from planning through completion. Follows Hospital and Department policies and procedures at all times, including but not limited to the Administrative Manual, Environment of Care, Human Resources, Infection Control, Corporate Compliance, and Code of Ethics. Attends and actively participates in required in-services, training classes, seminars/workshops, staff meetings, exercises, and drills; reviews department communications and assigned materials. Customer Service – Provides excellent customer service and shows compassion to patients, visitors, employees, and co-workers. Anticipates needs, responds professionally, and seeks appropriate resolution of concerns. Communication – Keeps HR leadership and appropriate stakeholders informed of progress, issues, developments, and plans; communicates effectively and builds positive working relationships across the organization. Performs other related duties as assigned. Values/Core Competencies Integrity –We adhere to a code of values and make commitments that contribute to the welfare of our community. Respect – We seek to create a community within our organization that enhances self-worth of individuals working with us and for our patients. The dignity and respect shown to employees by management and by their fellow staff will be the model for caring for our patients. Management is committed to treating employees fairly, honestly and with respect. In return, management expects commitment from employees to the values of the organization and its work on behalf of the community. Empowerment – we are committed to action and expect all employees to be proactive in decision making and problem solving. We delegate authority to match responsibility, expecting decision making to occur as close to the customer as possible. Teamwork – We believe that quality, cost effective, compassionate care can only be provided through teamwork. The nature of our work and mission require sensitivity to the feelings and points of view of many. We work for the good of the team, are accountable for the results of the team and together share our successes or failures. We maintain an atmosphere of openness, honesty and trust. Accountability – We accept personal responsibility for our actions and take ownership of our results. We as individuals recognize achievement and are challenged to improve our performance by providing and accepting coaching and feedback. Quality Improvement – We will improve value through the process of continuous quality improvement with focus on the relationship between quality and cost. We have a sense of urgency in our search to find better ways of doing everything. We encourage others to try new ideas and measure and recognize results. We are willing to change the status quo to improve. Community collaboration and Benefit – We will collaborate within the limits or our resources with other agencies and providers to address the health care wellness needs of our community, recognizing that access to services must be made available regardless of an individual’s ability to pay. Prudent use of resources – We will use and maintain our assets and resources prudently to meet community expectations. Our organization requires an overall positive return on investment to carry out its mission and to invest in new programs, equipment and facilities. We believe that integration simplifies and improves the process of health care and is a means of achieving economies of scale which will ultimately reduce costs. We seek simplification in the process of patient care and the efficient use of our resources in a changing environment. Qualifications High School Diploma or GED preferred. At least two years related experience required. Intermediate or higher level of MS Word, Excel & PowerPoint Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of human resources principles, practices and procedures. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Physical Requirements While performing the duties of this job, staff is regularly required to sit, stand, walk, talk and/or listen. He/she uses his/her hands to do computer work, write reports, do equipment set-up/cleaning/storage, clerical support, etc. He/she will be using the phone frequently. Good vision is needed to be able to read schedules, enter accurate data, etc. He/she must have good general health and demonstrate emotional stability so as to carry out the above-enumerated duties. Able to lift up to 30 pounds Use proper body mechanics when handling equipment Standing, walking and moving 50% of the day Compliance Requirements Complies with Chinese Hospital Compliance Handbook including Code of Ethics and all statutes, regulations, guidelines applicable to federal and state programs. Responsibilities include, following the guidelines and reporting suspected violations of any statute, regulations, agreements or guidelines applicable to all healthcare programs. I have read and understand the duties, responsibilities, and expectations pertaining to the position of Medical Staff and CME Coordinator. I understand that this job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required. I have been allowed to clarify and ask questions about this job description. Base Pay Scale Starting at $70,699-$105,975 annually. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. #J-18808-Ljbffr