Director - Emerging Technology & AI Fluency

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Job Details

Position Summary

The Director, Emerging Technology & AI Fluency is responsible for building enterprise-wide AI fluency as a core leadership and workforce capability at Cencora. This role designs and activates scalable, modern learning experiences that move employees from awareness to confident, responsible application of AI in daily work and customer-facing products and services.

The role blends learning science, creative design, and emerging technology to support critical employee moments that matter-from onboarding and role transitions to mid-career and tenured "reboots." Serving as an internal Talent COE subject matter expert, this leader partners closely with business leaders, HR, IT, and creative teams to ensure AI adoption is practical, measurable, and embedded into real workflows-not treated as standalone training.

Preferred location - East Coast or Central USA, with easy access to Cencora's Conshohocken HQ for meetings and events.

Primary Duties and Responsibilities

• Build enterprise-wide AI fluency by designing scalable learning experiences that enable responsible, confident application of AI across roles, functions, and geographies.

• Stand up and lead an "AI in Action" ecosystem that supports rapid experimentation, tool adoption, and real-world application through partnership with business leaders and IT.

• Identifyand prioritize high-value AI use cases, enabling teams to embed AI into daily workflows, customer experiences, and decision-making.

• Partner closely with the Senior Creative Director to enable internal AI leverage through creative design, nudges, communities of practice, social learning, and in-the-flow performance supports.

• Design learning interventions aligned to employee moments that matter, including onboarding, role transitions, leadership shifts, and tenured capability refreshes.

• Measure and evolve AI capability maturity across the enterprise, defining success through adoption,proficiency, productivity gains, and risk mitigation.

• Continuously iterate learning and enablement strategies based on data, learner behavior, feedback, and the evolving technology landscape.

• Lead learning and development strategy in the new era of work by integrating learning science, creative design, emerging technology, and human-centered design.

• Serve as an internal Talent COE SME on emerging technology and AI,advisingHR, leaders, and partners on adoption, fluency, and capability development.

Experience and Educational Requirements

• Demonstratedexperience leading enterprise learning, digital enablement, or emerging technology initiatives in a complex organization.
• Proven success designing scalable learning experiences that drive behavior change and capability adoption.
• Experience partnering across HR, IT, and business teams to activatenew technologiesin real workflows.
• Typically8-10years of relevant experience in learning, talent, digital transformation, or related fields.
• Bachelor's degreerequired; advanced degree in Learning Design, Organizational Development, Technology, or related field preferred.

Minimum Skills, Knowledge and Ability Requirements

• Deep understanding of learning science, adult learning principles, and learner behavior.
• Strong knowledge of emerging technologies and AI concepts, with the ability to translate complexity into practicalapplication.
• Experience with creative design, learning experience design (LXD), and social learning ecosystems.
• Strong consulting, influence, and partnership skills across senior stakeholders.
• Ability to define success metrics and use data to drive continuous improvement.
• High learning agility and comfortoperatingin ambiguity and rapid change.
• Excellent written and verbal communication skills with a strong enterprise mindset.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full time Salary Range* $124,000 - 190,850

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call View phone number on click.appcast.io or email View email address on click.appcast.io. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:Affiliated Companies: AmerisourceBergen Services Corporation