Office Manager

Job Description

Job Description

Office & Location Manager

Industrial Repair Facility | Approximately 15 Employees

Euless, Texas (in person Monday through Friday / 8am to 5pm)

Salary Range: $55,000 to $75,000

We are looking for an experienced Office & Location Manager who thrives in a smaller-business environment and enjoys being involved in many different areas of the operation.

This is an ideal opportunity for someone who has spent their career wearing many hats —managing an office, supporting employees, handling customers, solving day-to-day problems, coordinating schedules and paperwork, and making sure things simply get done.

You will be the key person responsible for keeping our repair location of approximately 15 employees organized, accountable, and running smoothly each day .

What You'll Do

You'll oversee the day-to-day administrative and operational needs of the location working directly under the Director of Operations (out of the GA location) and serve as the central point of coordination between employees, customers, management, and our corporate office in Georgia.

Responsibilities include:

• Oversee the daily operations of the office and repair location
• Keep approximately 15 employees organized, productive, and on schedule
• Coordinate workflow, priorities, deadlines, and customer commitments
• Handle customer communication and assist with questions or issues
• Ensure paperwork, work orders, shipping documentation, and administrative records are completed accurately
• Monitor open jobs and follow up to make sure work continues moving
• Assist with purchasing, vendor communication, and parts coordination
• Coordinate shipping and receiving needs
• Assist with purchase orders, goods receipts and other basic purchasing related functions
• Assist with onboarding and administrative HR responsibilities (working directly with HR in GA)
• Help enforce company procedures and expectations
• Communicate regularly with corporate management regarding the location
• Identify problems before they become bigger problems and take ownership of getting them resolved
• Help wherever needed to keep the facility operating efficiently

Who We're Looking For

We are not necessarily looking for someone who has managed an industrial repair facility before .

We are looking for an experienced office manager, operations coordinator, administrative manager, or small-business manager who has been the person everyone depends on to keep things running.

You may be a great fit if you've worked for a smaller company where your responsibilities included a little bit of everything— office management, employees, customers, purchasing, accounting support, scheduling, vendors, paperwork, shipping, and problem-solving.

The right person will be:

• Highly organized and able to manage multiple priorities at once
• Comfortable supervising and holding employees accountable
• Confident communicating with customers and employees
• Detail-oriented with paperwork and computer systems
• Comfortable learning new software and processes
• Able to make decisions and solve problems independently
• Willing to jump in and help wherever needed
• Dependable, professional, and consistent
• Someone who follows through and doesn't let important tasks fall through the cracks

Experience We'd Love to See

• Several years of office management, operations management, or administrative leadership experience
• Experience working in a small or mid-sized business
• Previous responsibility for employees or a small team
• Experience with purchasing, invoicing, accounts payable/receivable, shipping, customer service, or similar business functions
• Strong computer skills
• ERP or business-management software experience is a plus
• SAP Business One experience is a plus, but not required

Why This Role Is Different

This isn't a position where you'll spend your entire day doing one repetitive task.

You'll have the opportunity to take ownership of an entire location and become an important part of how the business operates.

Some days you'll be helping an employee solve a problem. Other days you'll be communicating with a customer, checking the status of a repair, following up on a part, reviewing paperwork, coordinating a shipment, or making sure an important deadline isn't missed.

If you're the type of person who likes knowing what's happening throughout the business, enjoys being relied upon, and takes pride in keeping an operation organized and moving forward, this may be the perfect position for you.

The Person We're Hoping to Find

We're especially interested in someone who can say:

“I've worked for smaller businesses before. I've worn a lot of hats. I'm used to being the person people come to when something needs to get handled.”

If that sounds like you, we'd like to hear from you.