Retail Fitness Sales Associate - Float
Johnson Health Tech Companies
Fitness Consultant
Hours: Full-Time, 10am-7pm 5 days a week. Must be able to work some weekends.
Pay: Competitive salary + commission + bonus
Experience: No experience needed, as long as you're willing to learn, we're willing to train!
Location: This role will split their time between our Overland Park and Lee's Summit Stores (2 days at one, 3 at the other)
Position Overview: Under the direction of the District Sales Manager and Store Manager, the Fitness Consultant works one on one with our customers using our consultative sales process to find equipment solutions to best meet their fitness needs while working to achieve their sales targets.
Responsibilities:
Customer Experience:
Work closely with customers in a consultative sales process to ensure the customer needs are met and that customer relationships are positive, productive, and profitable. Must be willing and able to demonstrate products for customers.
Ensure the quality servicing of customers by personal involvement and intelligent solutions
Maintain strong customer relationships and make recommendations for attracting new customers
Identify quality, timeliness, or perceived value problems reported by customers, as well as requests for new products and services
Readily respond to customer complaints and comments in a manner which resolves the issue while maintaining company guidelines
Assist customers with in-store pick up to safely disassemble and transport merchandise to customer vehicles
Store Responsibilities:
Ensure that in-store merchandising is effective, appealing and keeping with company standards
Keep store inventory and products properly labeled, tagged and priced
Properly record, track and secure inventory during assigned shifts including participation in monthly store inventory cycle counts
Perform all closing responsibilities and duties per policies and procedures
Ensure that all cash, check, credit card and financing transactions are properly recorded, reconciled and deposited in compliance with company procedures
Ensure that proper image is portrayed through maintenance and upkeep of the building and grounds. Which include cleanliness of the store in ensuring garbage is removed, floors are vacuumed/cleaned, and signage is presentable and in working order
Professional Development:
Develop a solid understanding of the merchandise offered by the store and the benefits by studying manuals, literature, videos, and other available sources of information
Keep the District Sales Manager and Store Manager informed as to all pertinent factors affecting the assigned responsibilities
Monitor sales results for potential improvements and variances from plan and takes appropriate actions
Monitor competitive activity in the market and identify new competition and/or changes in competitor's activities
Stay current on industry trends
Make sure that the purchase of any used equipment is prudent and the company's best interest
Perform other duties as assigned by Management
Requirements:
Education:
High school diploma or equivalent is required.
Experience:
Previous sales experience preferred but not required
Willing to train qualified candidates
Other Requirements:
Ability to work flexible schedule including some evenings and weekends
Physically able to demonstrate fitness equipment for customers
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k) matching
Paid Time Off benefits
Product discounts
Wellness programs
Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
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