Maintenance Tech (Residential)

Residential Maintenance Technician

CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 900+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!

The Residential Maintenance Technician reports to the Property Manager under the supervision of the Maintenance Supervisor and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule.

Essential Functions:

• The following will involve working with the Property Manager, Assistant Property Manager and/or Maintenance Supervisor:
• Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order.
• Complete preventive maintenance work in house such as appliances or as may be directed by a member of the property management team.
• Coordinate repair and/or maintenance of the following items to the standards identified including but not limited to:
• Doors: re-key, hang, paint and/or replace.
• Clean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as required.
• Replace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required.
• Plumbing snake and clear blockages up to 25 feet.
• Replace electrical sockets, switches, light bulbs and check breakers.
• Flooring reattach thresholds.
• Minor wall repair (drywall, mud, tape and paint) as required.
• Ceiling repair (drywall, mud, tape and paint).
• Replace plumbing fixtures such as levers, faucets and drains.
• Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.
• Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toilets.
• Performs minor electrical repairs and replacement of light fixtures and related items.
• Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approval.
• May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrock.
• May perform "make ready" projects for the preparation of vacant units available for prospective tenants.
• May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards.
• Adheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environment.
• Required to furnish basic work tools.
• Maintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property Manager.
• While performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust.

Non-Essential Functions:

• May work irregular hours (evenings, weekends), including on-call and overtime hours, as required due to maintenance emergencies.

Supervisory Responsibilities:

• None.

Education/Experience Requirements:

• High school diploma, GED or equivalent.
• Must possess a valid state-issued driver's license.
• One to three years of experience in facility maintenance and/or mechanical repair required.
• HVAC experience required.
• EPA Type II or Universal and/or Pool Certification required at hire or within 90 days of assuming the position.

Knowledge, Skills and Abilities:

• MS Office including Excel, Word, PowerPoint, Outlook.

Performance Metrics:

• Meet stated Investments approved operating budgets based on leasing objectives, cost control and annual NOI.
• Manage each building's preventive maintenance calendar and schedule with a goal to minimize use of third-party vendors.
• Tenant questionnaires and corporate survey.

What CIM Offers:

At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:

• A variety of Medical, dental, and vision benefit plans
• Health Savings Account with a generous employer contribution
• Company paid life and disability insurance
• 401(k) savings plan, with company match
• Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
• Up to 16 hours of volunteer time off
• Up to 16 weeks of Paid Parental Leave
• Ongoing professional development programs
• Wellness program, including monthly and quarterly prizes
• And more!

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt so will be eligible for overtime pay in accordance with federal and state law. At CIM, this role has the potential to receive a discretionary bonus in addition to base salary. The anticipated base pay range for the position in West Hollywood, CA is $24.04 - $28.85 per hour.

How We Feel About Diversity and Inclusion:

At CIM Group, we believe that the unique perspectives and backgrounds of our employees enhance everything we do. We are committed to fostering an inclusive environment where diversity is not only respected but celebrated. We strive to ensure that our workplace is free from discrimination and harassment, allowing everyone to contribute meaningfully and feel a sense of belonging. As an equal opportunity employer, we strictly prohibit any form of unlawful discrimination and adhere to the laws enforced by the EEOC. Our goal is to provide a safe and supportive environment where all employees can grow and make impactful contributions together.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

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CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.