Resident Maintenance Manager

Resident Maintenance Manager (RMM) The Resident Maintenance Manager (RMM) oversees all occupied maintenance operations and expense management within a district. The role directly supervises Field Maintenance Technicians and Resident Maintenance staff, leading the end‑to‑end occupied maintenance process—from intake and assessment through assignment, vendor scheduling, and resolution—to ensure timely, efficient, high‑quality service and meet operational KPIs. Responsibilities Lead and support a district maintenance team, including hiring, onboarding, training, and ongoing coaching. Oversee daily occupied maintenance operations, including issue intake, work assignment, vendor coordination, and timely completion. Monitor operational KPIs, resource usage, and asset financials to support efficient and cost‑effective performance. Ensure company systems, procedures, and maintenance standards are followed consistently. Communicate goals, expectations, and metrics to guide team performance and service quality. Support quality control efforts through work reviews, training, and adherence to maintenance standards. Assist with escalations and help resolve maintenance issues promptly. Collaborate with vendor partners and internal teams to support compliance, scheduling, and operational needs. Lead routine meetings to address seasonal trends and business needs. Conduct field‑based training, ride‑alongs, inventory checks, and storage room inspections. Qualifications High school diploma or GED required. Bachelor’s degree or technical certification preferred. Minimum five (5) years of progressive operations or multi‑unit leadership experience. Hands‑on experience with basic hand tools and power tools. Scheduling, dispatching, or resource allocation experience strongly preferred. Valid driver’s license required. Strong understanding of property maintenance or property management. Working knowledge of residential maintenance operations, including general familiarity with maintenance tools and equipment. Comfortable working with data, reports, and basic financial information such as P&L statements. Proficiency in Microsoft Office (Word, Excel, Outlook) required. Working knowledge of OSHA safety standards preferred. Strong leadership, communication, and problem‑solving skills. Physical ability to lift 50 pounds to waist height, 50 pounds to shoulder height, and 20 pounds above the head. Compensation The anticipated pay range for this position is $80,155 – $100,000 annually, with actual starting base pay determined by location, education, training, skills, and experience. The role is eligible for quarterly bonus payments. Benefits Medical, dental, and vision insurance. Flexible spending accounts and/or health‑savings accounts. Dependent savings accounts. 401(k) with company matching contributions. Employee stock purchase plan. Tuition reimbursement program. Nine paid holidays per year. Paid time off accrual at a rate of 0.0577 hours per hour worked, up to a maximum of 120 hours per year. EEO Statement American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non‑merit based factors. AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email View email address on click.appcast.io. In addition to federal law requirements, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMH participates in the E‑Verify program. Background check required. #J-18808-Ljbffr