Baylor Clinical Manager

Clinical Manager

The Clinical Manager is responsible for the oversight of a clinical multi-disciplinary team, including the planning, controlling, organizing and leading of the team in the provision of effective and efficient clinical services. The Clinical Manager supervises, supports, and educates staff at the point of service in the field. The Clinical Manager supports an efficient and accurate revenue cycle by enhancing capture of appropriate revenue and managing the flow of documentation within their department to minimize days in accounts receivable.

PRIMARY JOB DUTIES

• Oversees an interdisciplinary team which manages an active patient census as determined by the Sr Director of Home Health Operations.
• Provides direct supervision of interdisciplinary team.
• Ensures effective utilization of team resources in patient care delivery that is quality oriented and cost efficient.
• Contributes to program effectiveness.
• Organizes and performs work effectively and efficiently.
• Maintains and promotes customer satisfaction.

JOB SPECIFICATIONS

Education: Graduate from an accredited or approved school of nursing or physical therapy. Bachelors degree preferred.

Licensure / Certification: Current license to practice professional nursing or physical therapy in the State in which supervising staff/care (NC/SC).

Experience: Minimum of two years clinical practice. Two years home health experience and six hours, or the equivalent of education training in public health and principles of management preferred. Prior experiences that would encompass clinical, teaching and supervisory practice within a nursing service organization is preferred.

Essential Technical Skills: Current knowledge of fundamental medical-surgical and home health nursing principles and practice. Knowledge of the principles of adult learning. Knowledge of standards of medical record keeping. Ability to speak clearly and effectively before small and large groups. Ability to communicate, both orally and in writing, and to be literate in the English language.

Interpersonal Skills: Excellent interpersonal skills including the ability to interact and communicate in a professional and tactful manner with coworkers, physicians, patients and families and the general public. Must be flexible and innovative

Essential Physical Requirements: Ability to stand or sit for extended periods of time when orienting/training. Requires ability to stoop or kneel, bend, push, reach with hands/arms when supervising-precepting staff in patient care activities or providing direct patient care.

Essential Mental Requirements: Ability to coordinate resources of the agency. Ability to facilitate cooperation and communication among team members. Demonstrate long and short term memory. High level problem solving and reasoning skills to assist staff in patient care planning and problem resolution. Able to prioritize duties, learn new skills and use supportive services appropriately. Must work well independently.

Essential sensory requirements: Ability to use sight to assess, plan, implement and evaluate patient care activities. Ability to use hearing to communicate with staff.

Exposure to Hazards: Noise, exposure to office equipment and machinery. Requires long periods of computer and chart review. Travel required. May encounter temperature changes and weather extremes.

Other Hours of Work: Monday Friday, weekends and holidays as needed. Occasional need for flexible hours to meet educational needs of staff and the agency. Able to rotate call and respond to assist as needed while on call.

Must have a valid North Carolina driver's license and an operational vehicle.