Travel Consultant II Miami FL

Overview Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. In this role, you’ll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients. What You’ll Do Create domestic and international travel arrangements for clients including air, hotel, rail, and ground transportation. Ensure reservations are built according to client standards and preferences. Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience. Handle a wide range of bookings from simple to complex, including multi-destination, ticket exchanges, and complex fares. Make changes or solve any issues that might occur during or before the travel assignments, including both routine and non-routine work. Qualifications 3 or more years’ experience working as a Travel Consultant (or 5 years in another customer service industry). Advanced knowledge of GDS (Sabre). U.S. citizenship required due to Federal Government contract. A genuine passion for high-quality customer service. Good verbal and written communication skills. Strong teamwork skills. A positive, 'can do' attitude. Willingness to learn and grow. We accept Military experience/certifications as a substitute for some requirements. Because this role supports a United States Federal Government client, the successful candidate must be a U.S. Citizen; authorization to work in the United States alone is not sufficient. Employment is contingent upon the ability to meet government eligibility requirements, including the successful completion of both company and government background investigations, which may include a review of criminal history and credit records. Benefits at a Glance Health and welfare insurance plans. Retirement programs. Parental leave, adoption assistance, and wellbeing resources. Travel perks: choice of deals each week from major travel providers on flights, hotels, cruises, and car rentals. Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. Internally promoted inclusion groups and global inclusion initiatives. Compensation & Location Salary: $46,000 – $52,000. Location: Miami, FL. Equal Opportunity Employment All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. We also provide reasonable accommodation to qualified individuals with disabilities. Please let our recruiter know if you need an accommodation at any point during the hiring process. Additional Information What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, please apply anyway. You may be exactly the person we’re looking for. #J-18808-Ljbffr American Express Global Business Travel