Triage Tech

Job Title

Multitasking, organization with high degree of emphasis on department teamwork.

Deliver a high degree of cheerful, caring, and courteous customer-centered care when engaging patients every day. Always greeting patients in a pleasant and welcoming manner

Neat professional appearance, always adhering to appearance standards.

Excellent customer service and organizational skills

Checks daily assignments

Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers such as name & DOB

Manage patient flow from front desk to exam room

Communicates with patients if physician is late or running behind

Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.

Keeps entry doors cleaned and disinfected

Supplies exam rooms, keeping inventory and ordering all necessary supplies

Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.

Travels to satellite clinics if need arises

Works to improve healthcare services

Identifies quality assurance and risk management issues reporting to appropriate management team

Light MA task such as precertifications, performing breath test or calling to confirm appointments.

Always observes HIPAA guidelines

The minimum qualifications required to successfully perform this position are the following:

High school diploma or equivalent

Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred

Excellent time management skills

Ability to communicate orally and in writing to patients, doctors and staff

Knowledge of Electronic Health Records and Processes

To be able to type a minimum of 35-40 wpm

Experience with assisting patient needs

BLS or ALS certification