Sales Supervisor

American Power & Gas American Power & Gas is seeking Sales Supervisors to add to our team. This is a fulltime permanent on-site role. About Us American Power & Gas is a leading energy supplier committed to providing reliable, affordable, and innovative energy solutions to residential and commercial customers. We pride ourselves on a customer-first approach and a high-performance call center sales culture. Position Overview We are seeking a motivated and results-driven Call Center Sales Supervisor to lead, coach, and develop our inside sales team. This role is ideal for a hands-on leader who thrives in a fast-paced call center environment and is passionate about driving performance, improving conversion rates, and delivering excellent customer experiences. Key Responsibilities Supervise daily operations of the call center sales team to ensure productivity and performance goals are met Monitor live and recorded calls to provide real-time coaching, feedback, and quality assurance Train and mentor sales agents on scripts, objection handling, and closing techniques Track key performance indicators (KPIs) such as conversion rates, call volume, and revenue generation Conduct regular team meetings, coaching sessions, and performance reviews Ensure compliance with company policies, call center standards, and industry regulations Collaborate with management to improve scripts, processes, and overall customer experience Assist in hiring, onboarding, and retaining high-performing sales representatives Qualifications Proven experience in a call center sales environment, with at least 1–2 years in a supervisory or team lead role Strong leadership, coaching, and communication skills Experience with CRM systems and call monitoring tools Ability to analyze performance metrics and implement improvements Goal-oriented with a track record of meeting or exceeding sales targets Energy or utility industry experience is a plus What We Offer Competitive base salary plus performance-based incentives Growth and advancement opportunities within the company Ongoing training and leadership development Supportive, high-energy, and team-oriented call center environment Location Seminole (In-house position) Schedule Monday - Friday, 8:30 am - 5:00 pm Salary Competitive, based on experience Benefits Paid Time Off Dental, Health, and Vision Insurance Weekly Pay Contact Please contact the Director of Personnel: View email address on click.appcast.io. Schedule your interview today by calling View phone number on click.appcast.io! For more information, visit our website: #J-18808-Ljbffr American Power & Gas LLC