Parts Clerk

Parts Inventory And Customer Service Specialist

This role focuses on accurately controlling and managing parts inventory in a busy trailer body mechanical shop, while providing responsive support to mechanics, walk-in customers, and drivers. You will verify and match parts to vehicle information, maintain organized stock levels, and ensure that the right components are available when needed to keep operations running smoothly.

Responsibilities

• Verify parts numbers to ensure accurate parts control and prevent errors in ordering and stocking.
• Match vehicle identification numbers (VINs) and parts to catalogs to identify correct components and suitable replacement options.
• Read and interpret basic technical drawings to confirm part specifications and compatibility.
• Manually stock inventory, including receiving, organizing, labeling, and shelving parts in the stock area.
• Perform regular cycle counts of available parts to maintain accurate inventory records and identify discrepancies.
• Reorder available parts in stock based on inventory levels, usage trends, and shop needs.
• Handle walk-in customers, truck drivers, and mechanics' parts requests in a professional and service-oriented manner.
• Identify correct parts and available replacement options by using catalogs, technical information, and product knowledge.
• Collaborate closely with mechanics and shop staff to ensure timely availability of required parts for ongoing work.
• Operate a forklift approximately 10% of the time to move, load, and organize materials and parts safely.
• Lift, bend, and push materials throughout the stock area to support stocking, picking, and shipping activities.
• Use computer systems to look up parts, manage inventory records, process orders, and update stock information.
• Communicate clearly with customers and internal team members to answer questions, provide updates, and resolve issues.
• Assist with shipping and related logistics tasks as needed to ensure parts are delivered or staged on time.
• Maintain a clean, organized, and safe parts storage and work area in compliance with shop standards.

Essential Skills

• Proven parts experience in an inventory or parts clerk environment.
• Hands-on experience with inventory control, including cycle counting and stock management.
• Mechanical aptitude and the ability to understand how parts fit and function in automotive or trailer systems.
• Attention to detail when verifying part numbers, matching VINs, and reviewing technical information.
• Ability to read and understand basic technical drawings and diagrams.
• Experience working directly with customers, mechanics, and other internal stakeholders in a service-oriented role.
• Forklift experience and ability to safely operate a forklift approximately 10% of the time.
• Physical ability to lift, bend, push, and move materials throughout the stock area.
• Basic computer skills for inventory systems, parts lookup, and order processing.
• Strong communication skills and comfort speaking with customers and internal staff.
• Experience in automotive or parts clerk roles, with familiarity in parts stocking, picking, and shipping.

Additional Skills & Qualifications

• Automotive parts experience, particularly in environments supporting trucks, trailers, or similar equipment.
• Trailer or trailer body experience, including familiarity with flatbeds, tractor trailers, and related components.
• Experience in parts inventory, stocking, and shipping operations within a mechanical or service shop.
• Customer service orientation, with a focus on building positive relationships and providing helpful support.
• Ability to adapt to a growing operation and take on new responsibilities as the business expands.

Why Work Here?

You will join a rapidly expanding organization that actively invests in its people and offers significant growth potential. The company provides a competitive benefits package, including a 401(k) with up to 6% match, and medical, dental, and vision coverage through UMO. Paid time off includes five personal days, vacation time that accrues to 40 hours in the first year, and 80 hours in the second year, supporting a healthy work-life balance. Leadership maintains a strong on-site presence and demonstrates genuine care for employees, creating a supportive environment where you can develop your skills and advance into new roles as the business continues to grow.

Work Environment

This role is based in a trailer body mechanical shop that services flatbeds, tractor trailers, and semi trucks, including installing AC units into semi trucks. The parts department operates as a smaller, close-knit team within a rapidly expanding organization that is investing in several additional business units. You will work on a day shift schedule, typically from 8:30 a.m. to 5:00 p.m., with flexibility to adjust to a 9:00 a.m. to 5:00 p.m. schedule, Monday through Friday. The environment is hands-on and mechanically focused, involving regular movement through the stock area, lifting and handling parts, and occasional forklift operation. You will use computer systems for inventory control and parts lookup while working closely with mechanics, drivers, and customers in a shop setting that values teamwork, professionalism, and continuous improvement.

Job Type & Location

This is a Contract to Hire position based out of Portage, IN.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Portage, IN.

Application Deadline

This position is anticipated to close on Jun 11, 2026.