Channel Operations Clerk

Channel Operations Clerk

The Channel Operations Clerk is responsible for supporting daily warehouse and distribution operations by coordinating transportation schedules, performing quality assurance inspections on incoming shipments, operating material handling equipment, and maintaining accurate inventory records within the Warehouse Management System (WMS). This role ensures the efficient flow of products through the facility while maintaining safety, quality, and operational standards.

Key Responsibilities

Transportation & Scheduling

• Schedule inbound and outbound truck appointments to support operational requirements.
• Coordinate with carriers, drivers, warehouse personnel, and customers to ensure timely loading and unloading activities.
• Monitor transportation schedules and communicate delays or changes to relevant stakeholders.
• Maintain accurate shipment documentation and transportation records.

Quality Assurance

• Conduct inspections of incoming loads to verify product quality, quantity, and compliance with company standards.
• Identify and document damaged, missing, or non-conforming products.
• Ensure receiving processes meet quality and safety requirements.
• Work with operations and quality teams to resolve discrepancies and corrective actions.

Warehouse Operations

• Safely operate forklifts and other material handling equipment to load, unload, move, and store inventory.
• Assist with receiving, put-away, replenishment, and shipping activities.
• Follow all warehouse safety procedures and equipment operating guidelines.
• Support inventory control activities and cycle counts as needed.

Warehouse Management System (WMS)

• Enter and update receiving, inventory, and shipping transactions within the WMS.
• Maintain accurate inventory records and investigate inventory discrepancies.
• Generate reports and provide data support for operational performance tracking.
• Ensure all transactions are completed accurately and timely.

Required Qualifications

• High school diploma or equivalent.
• Previous warehouse, logistics, transportation, or distribution experience preferred.
• Forklift certification or ability to obtain certification.
• Experience using Warehouse Management Systems (WMS) and inventory tracking software.
• Basic computer proficiency, including Microsoft Office applications.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with internal teams, carriers, and customers.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend, and reach throughout the workday.
• Ability to safely operate forklifts and warehouse equipment.
• Comfortable working in a warehouse environment with varying temperatures.

Key Competencies

• Organization and time management
• Attention to detail
• Problem-solving skills
• Quality mindset
• Team collaboration
• Safety awareness
• Inventory accuracy and data integrity

This role is critical to ensuring efficient channel operations by maintaining quality standards, coordinating transportation activities, and supporting accurate inventory management throughout the supply chain.

Our Cultural Beliefs:

Patient Minded I act with the patient's best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at View email address on click.appcast.io.