Receptionist

Job Description

Job Description

Receptionist

Younger Toyota – Hagerstown, MD

At Younger Toyota, we believe exceptional customer experiences begin the moment someone walks through our doors or calls our dealership. We are seeking a friendly, professional, and organized Receptionist to serve as the welcoming face and voice of our team.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in creating positive experiences, we invite you to explore a career with one of the region's premier automotive groups.

• Competitive pay based on experience

• Comprehensive benefits package

• 401(k) with company participation opportunities

• Health insurance

• Employer-paid life insurance

• Employer-paid short-term disability insurance

• Paid vacation and holidays

• Career advancement opportunities within the Younger Auto Group

• Supportive, team-oriented work environment

• Stable company with a strong reputation in the community

As a Receptionist / Customer Experience Coordinator, you will help create a welcoming and professional experience for customers, guests, and team members by:

• Greeting customers and visitors with professionalism and courtesy

• Answering and directing incoming phone calls efficiently

• Assisting customers with questions and connecting them to the appropriate department

• Managing customer traffic and maintaining communication with sales and service teams

• Supporting administrative and clerical functions, including filing, data entry, scanning, and document preparation

• Sorting and distributing mail and other communications

• Maintaining dealership directories and contact information

• Assisting with demo vehicle key management and related tracking processes

• Helping resolve customer concerns by directing them to the appropriate team member

• Supporting dealership operations and participating in team meetings

• High school diploma or GED required

• Previous receptionist, administrative, customer service, hospitality, or retail experience is preferred but not required

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Professional and courteous demeanor

• Basic computer proficiency, including Microsoft Office and data entry

• Dependable attendance and punctuality

• Ability to work effectively in a team environment

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This role primarily involves sitting, speaking, hearing, using hands and arms, and occasionally walking throughout the dealership. Specific vision abilities may include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Younger Auto Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.

For generations, Younger Auto Group has been committed to delivering exceptional service to our customers and creating rewarding career opportunities for our employees. We are proud to foster a culture built on integrity, teamwork, respect, and continuous growth.

Whether you're beginning your career or looking for your next professional opportunity, Younger Toyota offers a supportive environment where your contributions matter and your career can grow.