Director, Business Operations

WHY WE'RE LOOKING FOR YOU:

Retool is growing rapidly and entering a new stage of maturity. To support this growth and help Retool scale to the next level, we're looking for an experienced Business Operations Lead who can partner across our Executive team to help us build the systems and processes to continue to grow and operate at scale.

As a member of our lean, high-leverage Business Operations (BizOps) team, you'll help us make pivotal business decisions - from how we allocate resources to how we price our products, to what opportunities we should pursue next. We're a fast-paced, innovative company with new challenges to tackle every week. You'll be wearing many different hats as you take on whatever is needed to help the business succeed.

WHAT YOU'LL DO:

• Partner with leaders across the business, from product and engineering, to GTM, to operations, and support strategic decision making and initiative prioritization
• Take end-to-end ownership of some of Retool's highest value initiatives and open questions, from structuring the problem to implementing the solution
• Own the company's OKR process: designing the goal-setting framework, facilitating cross-functional alignment with leadership, managing the portfolio view across all initiatives, reporting progress and risks to the executive team, and driving select key results to completion
• Evaluate opportunities to up-level the way Retool operates, partnering with the C-suite, Finance, and other Operations teams to support our path toward IPO-readiness
• Incubate and help run new functions and teams

THE SKILLSET YOU'LL BRING:

• 8-10+ years of work experience, including 2+ years at a top-tier management consulting, investment banking, or PE / VC firm, and 2+ years at a high-growth tech company
• Excellent analytical problem-solving skills with ability to unearth insights and turn them into recommendations and action plans
• BA/BS in Economics, Math, Finance, Engineering, CS, or other quantitative field; MBA or other advanced degree a plus
• Strong written and verbal communication skills, able to synthesize findings and concisely articulate them to an array of audiences
• Self-starter with a demonstrated ability to adapt to a rapidly-changing environment
• Extremely organized and structured, with a proven ability to run projects and processes from end-to-end
• Ability to effectively build and maintain cross-functional relationships, manage multiple competing priorities, and drive projects to completion

For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate's experience and qualifications, and location.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

The base pay range for this role is $242,250 - $325,500 per year.

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.