Performance & Support Officer

We are seeking to recruit an enthusiastic and committed Performance and Support Officer to provide administrative and performance support to the Early Support & Family Help Service. The successful candidate will have excellent communication, organisational, and administrative skills. They will be highly proficient in Microsoft Office packages and able to demonstrate experience in minute-taking, finance, as well as performance analysis using Excel (essential) and/or Power BI (desirable). The postholder will be part of the Early Support & Family Help Performance & Data Team, but will be expected to work flexibly across all areas of the service as required. This will include supporting frontline services, with direct engagement with families and professionals at all levels. The role also requires a willingness to travel to different locations across the borough when necessary. Your key responsibilities will include: Supporting data quality processes, ensuring information is accurate, complete and up to date Running routine reports and maintaining dashboards to provide clear and accessible performance information Undertaking financial processes, including purchasing, invoice processing and accurate record keeping Providing high-quality administrative support, including organising meetings and delivering clear, detailed and accurate minute taking Maintaining a strong eye for detail across all tasks, particularly when handling sensitive information, performance data and financial records Building positive working relationships with colleagues, partners and professionals, while maintaining a people-focused and supportive approach Confidently using and quickly adapting to new systems, processes and technologies to meet the evolving needs of the service This is an excellent opportunity for a proactive and organised individual who is committed to supporting positive outcomes for children and families and thrives in a fast-paced, collaborative environment. For an informal discussion about the role, please contact Amy Davies: View email address on click.appcast.io #J-18808-Ljbffr Cheshire West and Chester