Product Support Specialist - Americas
$70k - $103.5kP2P
Product Support Specialists (North America) Join our Support team as a Product Support Specialist, working one weekend day in exchange for a weekday off. Your schedule will be either Tuesday–Saturday or Sunday–Thursday, with occasional adjustments for holidays or business needs. Responsibilities Work closely with customers daily to troubleshoot sophisticated integrations, guide them through detailed workflows, and provide best practices for using Ashby’s complex product. Spend time on projects that improve internal processes, such as: Absorbing and synthesizing highly technical work from Engineering to create enablement for technical up‑leveling of the support team. Developing workflow automation that enables better team cohesion and efficacy. Qualifications Experience with, and excitement to learn, the ins and outs of a complex, rapidly evolving product. Curiosity when addressing customers and when creating solutions that improve workflows. Strong problem‑solving skills, able to define a problem’s scope and create comprehensive solutions. Customer‑first mindset: delight customers, provide thorough, clear, empathetic responses. Ownership mindset: proactively make decisions rooted in principled thinking to solve problems. Experience providing B2B support to customers ranging from small business to enterprise organizations. Benefits 10‑year exercise window for stock options. Unlimited PTO with four weeks recommended per year. Twelve weeks fully paid family leave in the US and planned expansion to other regions. Generous equipment, software, and office furniture budget. $100/month education budget, including conference coverage with manager approval. Top‑notch health insurance for US employees and dependents with premiums covered. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Compensation Range: $70K – $103.5K #J-18808-Ljbffr P2P
$70k - $103.5k
P2P is seeking a Product Support Specialist for their Support team in British Columbia, Canada. This role requires working one weekend day and offers flexibility in work schedules. The ideal candidate will have strong problem-solving skills and experience in B2B customer...SuggestedWeekend work- Mastercard in Purchase, NY is seeking a Specialist in Product Management within the Data, Analytics and AI arena. The role supports the North America Advanced Analytics portfolio, helping grow Mastercard's analytics solutions and enable commercial success across the Services...Suggested
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DSI Systems
Port Chester, NY3 days ago - BMW of Mamaroneck is seeking knowledgeable Product Specialists to enhance customer experiences with their vehicle technology. Join a culture... ...offers competitive compensation and opportunities for growth in a supportive environment. #J-18808-Ljbffr BMW of Mamaroneck
$58k - $115k
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Family Centers
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Andrus Childrens Center
Yonkers, NY4 days ago $58k - $115k
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...Job Description Job Description K-12 Onsite Technology Support Specialist Greenwich, CT About Eclipse Integrated Systems, Inc. Eclipse Integrated Systems, Inc. is a nationally established Managed Services Provider (MSP) specializing in technology leadership...Remote workEclipse Integrated Systems
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...Chico's is seeking a Support Associate in Mamaroneck, New York, responsible for supporting sales operations through stock management, customer service, and store organization. The ideal candidate will possess strong communication and organizational skills, be able to work...Flexible hoursNight shiftChico's
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$19 - $21.5 per hour
Westchester Jewish Community Services is seeking a Direct Support Professional in White Plains to support adults with intellectual and developmental disabilities. Responsibilities include providing assistance for daily living, administering medications, and ensuring community...Hourly pay$50k - $55k
Rectangle Health is seeking an Inbound Support Representative in Valhalla, New York. This role is integral to our inbound phone support team, responsible for efficiently fielding customer inquiries and resolving issues to ensure exceptional service. Candidates must possess...- Andru is seeking a Direct Support Professional for their Front End Day shift in Yonkers, NY. This entry-level position involves supervising children in a therapeutic setting and ensuring their safety and well-being during daily activities. Successful candidates will work...Day shift
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