Coordinator / Sales Support / Office Support

Coordinator / Sales Support / Office Support

Location: Joliet, IL, US, 60435

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Equipment Ordering and Invoicing: Process orders, monitor inventories, initiate/track delivery, and invoice for new equipment, used equipment, and warehouse solution products. Maintain complete files on all orders. Process credits and re-invoice equipment when necessary.
• Customer Relations: Communicate with National Account Managers & customers regarding order status
• Dealers/Branch Relations: Work with Dealers & Branches to coordinate shipping & delivery of equipment. Send split letters and obtain quotes for equipment modifications. Act as liaison between National Account Manager and corporate personnel.
• Accounts Payable/Receivable: Approve and code vendor invoices for payment. Handle vendor payment inquiries. Communicate and process all required leasing documents.
• Miscellaneous: Coordinating ship-ins with service team. Training/mentoring sales secretary. Track warranty registration and complete warranty installation. Generate required reports.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Very little to no travel and overnight stays unlikely

Preferred Qualifications

• College or associate degree, preferably in business.
• Good communication skills, attention to detail, good organizational skills, and ability to work within team environment including corporate personnel retail Branch/Dealer network.
• Basic computer skills with Windows, Word, and Excel.

Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: Competitive Wages. The anticipated starting pay range for the position is $22 to $24 per hour; however, skills and related experience will be taken into consideration, Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, Health Savings Accounts and Flexible Spending Accounts, 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, Paid Parental Leave, 9 Paid Holidays, Paid Vacation accrued at a rate based on length of service and position, 24 Hours of Personal Leave per anniversary year, Birthday Pay for Non-Exempt employees, Tuition Reimbursement up to $5,250 per calendar year.

Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. EOE Veterans/Disabilities