Laundry Center Delivery Driver

Job Description

Job Description

Monster Laundry is a self-service and wash-dry-fold-delivery full-service laundry center for individuals, families and businesses in the Sacramento area.  We take pride in offering a clean, safe and enjoyable environment where dirty garments and linens are cleaned.  Our company provides a friendly and diverse team-based environment where engagement, collaboration and integrity are rewarded.

The Laundry Center Delivery Driver role reports into the laundry service department and has the overall responsibility of customer service, deliveries and cargo van stewardship.  This role reports to the Chief Operating Officer. 

Responsibilities:

• Provide customer support to our pickup and delivery customers
• Receive, investigate and disposition customer complaints
• Maintain a slow and steady approach to deliveries focused on safety 
• Clean and maintain cargo van and maintain overall stewardship of vehicle
• Forward potential new customers to the sales department
• Drive delivery vehicle
• Load and unload products to be delivered
• Inspect the delivery vehicle regularly
• Add fuel and maintain detailed records of fuel costs and mileage
• Deliver items by the required delivery date and time
• Collect payment or get signatures for proof of delivery
• Ensure all items being delivered remain intact during transport and delivery

Qualifications:

• General understanding of customer service
• Safe approach to delivery services
• High attention to detail while processing delivery orders
• Ability to safely lift and carry heavy packages (up to 50 pounds), good physical stamina, dexterity to maneuver packages, and the capability to bend, stoop, and reach while loading and unloading deliveries
• Good communication skills
• A valid driver’s license 
• Delivery driver experience greater than or equal to 12 months
• A clean driving record for the last 12 months
• A clean criminal record
• Able to work 5-20 hours a week during operating hours
• Able to work on Saturdays and Sundays

Benefits:

• 401(k) Retirement Plan
• Weekly washing/drying/products up to $40 (intended for personal use)
• 5 days paid sick leave (PSL) per year
• Flexible hours

– EEO –