Risk & Safety Coordinator

Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

As a Risk & Safety Coordinator, you will be responsible for the development, implementation, and maintenance of all current and future Store safety and Claims communication and collateral, as well as own and monitor incident volume & conversion. You will directly support and impact the effectiveness of General Liability and Store Safety Operations.

What You'll Do

• Plan, communicate, implement, and maintain ownership of all General Liability & Store Safety collateral across the appropriate platforms
• Develop, edit and format communication to the stores and external partners to ensure execution, productivity, and clarity of intention
• Provide communication guidance to partners on the appropriate course of action by evaluating the business need, audience, timing and impact of the message
• Research, recommend and implement improvements to communication tools and processes
• Review and approve communication content, ensuring content is streamlined, appropriate for the audience and timely
• Participate in project status meetings and update project plans and communication
• Audit communication tools to ensure consistency, accuracy and timeliness
• Gather feedback from corporate and field partners to implement improvements
• Work with internal partners to evaluate operational improvements to enhance efficiency
• Monitor non-claim incident volume. Identify those that need to be converted to claims
• Suggest updates to portal input/output for more accurate reporting
• Travel less than 5%
• Additional tasks may be assigned as necessary

What Skills You Have

Required

• 1+ years of experience in related field
• Bachelor's Degree or related experience

Preferred

• Previous Communication and/or Operations experience
• Legal and/or Compliance background
• Retail experience

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the "What You'll Do" Section
• Ability to maintain prompt and regular attendance as set by the company
• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week
• Ability to comply with dress code requirements
• Ability to learn and comply with all company policies, procedures, standards and guidelines
• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel
• Ability to work as part of a team and interact effectively and appropriately with others
• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
• Ability to satisfactorily complete company training programs
• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
• Ability to plan, prioritize and monitor activities across business units
• Ability to complete or oversee the completion of assigned projects in a timely manner
• Ability to comply with health and safety standards