Customer Service Manager - State Farm Agent Team Member

ROLE DESCRIPTION

As a Customer Service Manager for Terrence Bailey State Farm Agency, your creativity and strategy promote the continued growth of our agency. While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales‑minded professional with marketing and social media experience, we are eager to incorporate your skill set into our agency. The successful candidate will be an expert at navigating and juggling the numerous requirements of the job; recognizing what to prioritize and how to maximize their time and resources to accomplish those tasks.

RESPONSIBILITIES

Work with the agent to help manage the website and social media content. Work with the agent to identify and support local community events. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to develop and maintain a digital marketing system to promote the office.

QUALIFICATIONS

Able to obtain Property and Casualty license. Able to obtain Life and Health license. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Marketing experience preferred. Able to make presentations to potential customers. Proficient in social media, website, and email content generation. Self‑motivated. People‑oriented. Creative in problem‑solving and goal achievement. Excellent in collaborative communication with team members and customers.

BENEFITS

Salary plus commission/bonus. Paid time off (vacation and personal/sick days). Health benefits. Profit sharing. Growth potential/Opportunity for advancement within my office. #J-18808-Ljbffr Terrence Bailey