Veterinary Receptionist

Receptionist Position at The Pet Vet on Patton

If you are looking for a hospital where you can dedicate yourself to high-quality small animal medicine, The Pet Vet on Patton is ready for you. Since 2006, we have proudly served the Asheville community, building a foundation of trust that is reflected in our excellent 4.7-star Google rating. Our commitment to treating every patient like family has also earned us recognition, including being named Third Place in the Best of WNC in 2021. When you join our dedicated team, you are stepping into a supportive environment where our collective focus is providing comprehensive medical, surgical, and urgent care to the pets of Western North Carolina. This is your chance to do your best work alongside experienced veterinary professionals.

We believe that great medicine starts with great teammates, and we foster a culture that supports professional growth at every level. You will be integrated into a stable, multi-doctor team, collaborating daily with six experienced veterinarians who collectively offer years of knowledge in pet wellness, surgery, and diagnostics. To help you succeed, we ensure you have resources available, including access to internal specialty consultations and robust educational opportunities designed to help you achieve your unique career goals, whether that means becoming a credentialed technician or moving into a leadership role within our organization. We also support efficient workflow with options like drop-off appointments to help manage a productive day.

Providing comprehensive care is the core of our practice. Here, you will be working across a broad spectrum of small animal services, ranging from routine pet wellness and prevention to complex advanced care. We support the diagnostic process with necessary testing and prioritize thorough surgical procedures to achieve the best possible outcomes for our patients. Our facility is structured to handle urgent care needs throughout the week, ensuring that we are a reliable resource for the community and that you gain deep experience across critical medical situations. Asheville, NC, is a vibrant and unique location recognized throughout Western North Carolina for its distinct culture and dynamic atmosphere. Situated in the scenic Blue Ridge Mountains, Asheville provides an exceptional quality of life with opportunities for outdoor exploration and community engagement. Joining The Pet Vet on Patton places you directly into the heart of this rewarding community, partnering with clients who deeply value the long-standing, compassionate care we provide.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.