Store Manager

COMPANY OVERVIEW

Coast Supply Co. is a 75 year old supplier of quality building and architectural supplies based in Carpinteria, CA, with a mission to help builders and homeowners put the ‘dream’ into their "dream house." We supply the highest quality materials for our clients at fair and honest prices. Our craftsmanship and attention to detail is second to none. We are a fast‑paced, growth‑oriented company, with big dreams and plans to multiply throughout the state of California, and we are looking for amazing team members to join us on the adventure of a lifetime. To learn more about what drives us, click for our core values (

POSITION OVERVIEW

This is a full‑time role reporting to the General Manager. For this role, you’ll need to live near the store location and be willing to work in the showroom 5‑6 days a week. Hours for this role are a minimum 8:00 am‑5 pm, Monday‑Friday, and on occasion there is a need to work additional hours on evenings and weekends during a launch or other special events throughout the year.

MISSION

The mission of the Store Manager is to support our builders, architects and walk‑in clientele and to hold the store to the highest standard of customer service, cleanliness, appearance and sales production. They will support Coast Supply and their showroom team members to execute on the sales goals and expansion plan set forth by the leadership. The Store Manager will keep the showroom well organized, very clean and presentable. Although experience is not required, knowledge of woodworking, good design and architecture is helpful. The Store Manager will expect many job‑site visits, meetings with architects and builders, designers and clients, both in store and on the job.

RESPONSIBILITIES

The Store Manager will have the following primary responsibilities:

• Be actively making Coast an exciting retail engagement / experience
• Aggressively reach out to builders, architects, contractors, designers
• Hire, train and lead a great team
• Set goals and review performance for teammates
• Meet and exceed sales goals as determined by the leadership team
• Produce reports and oversee product and display needs for jobs and showroom
• Be an escalation point for team members
• Plan and lead weekly team meetings
• Collect AR, process billings and handle collections as needed
• Keep the store beautiful
• Negotiate with vendors, and even clients as needed
• Oversee and approve payroll and commission payments
• Provide reporting and analytics requested by leadership team
• Meet with vendors for training and planning
• Find new sources of leads and avenues of business
• Be a brand ambassador, expanding Coast Supply’s reach and reputation

PROFICIENCIES

Great Personality: The Store Manager will be able to build immediate rapport with clients, builders and architects, and quickly build a network of contacts that bring both repeat business and referrals. This person should be a wildly optimistic team player with a can‑do attitude. A Store Manager is a leader by permission before they are a leader by position.

Sales: The Store Manager must have a sales first mindset and the skills and/or aptitude to effectively sell multiple products to homeowners, builders, architects and designers. This is a leadership by example position, so this person must be able to generate sales, make outbound calls to connect with builders and architects as well as to farm and close leads.

Reading blueprints: It is helpful for the Store Manager to understand and be able to navigate blueprints and shop drawings in order to assist team members as well as be conversant with builders, architects and designers.

Confidentiality: The Store Manager will necessarily have access to sensitive and confidential information and must be willing and able to keep that information confidential and secure both inside and outside the organization.

Emotional & Mental Maturity: The Store Manager must have a high and developed level of maturity to handle the fluid demands of a fast‑paced and dynamic environment including an ability to deal with customers, employees and superiors at an exceptional level. If you don’t know what the term EQ means, this is probably not the job for you.

Work Ethic: The Store Manager must be able to flat out work hard. Coast Supply is a fast‑paced, high‑stress environment that the store manager will thrive in. This will take an unparalleled work ethic, extreme ownership, and undying loyalty.

Experience: 2‑5 years in a sales and management setting.

Physical: Ability to bend, reach, and lift boxes and move furniture and rugs, etc up to 50 lbs.

Job Type: Full Time

Compensation: This is a full‑time, salaried position, with amazing benefits, and bonus structure.

APPLICATION INSTRUCTIONS

To apply, please submit the following via email to View email address on click.appcast.io:

• Cover letter and PDF of your resume
• Tell us how you heard about this position

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