Head of Luxury Client Experience
Richemont
Cartier North America is seeking a Client Experience Director to translate client intentions into best-in-class, channel-agnostic end-to-end experiences. This leader will drive CX transformation with a deep understanding of the luxury client journey and partner with global teams to deliver value for clients and the Maison. The role combines strategic leadership with operational excellence, focusing on a unified CX strategy, frictionless retail journeys, and data-driven decision making to elevate #J-18808-Ljbffr
- ...post-departure. You’ll anticipate guest needs, craft bespoke itineraries, and coordinate exclusive in-room experiences with discretion and warmth. Join a luxury team renowned for timeless elegance, world-class experiences, and a commitment to genuine hospitality. Prior...Luxury
- ...Head of Client Experience About the Company Travel company delivering exceptional experiences for travelers, advisors, and partners. Industry Leisure, Travel & Tourism Type Privately Held About the Role The Company is in search of a Head of Client...SuggestedRemote work
- ...Luxury Hotel ManagerHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a...LuxuryTemporary workWorldwide
$250k
..., co-brand, and retail services card products. The Digital & Client Experience (DCX) team sits at the heart of Citi's consumer strategy — our... ..., smarter, and more personalized experiences at scale.The Head of Channels & Platforms is a senior leadership role responsible...SuggestedFull timeTemporary work$110k - $130k
...New York, NY — Madison Avenue On Site Private Client Manager A global high-jewelry house is seeking a Private... ...-on individual contributor role for an accomplished luxury seller with demonstrated experience clienteling to a HNW/UHNW audience and a strong drive...LuxuryFull time$70k
## Executive & Guest Experience ManagerApply: 1 Hotel Central Park: Full time: Posted 4 Days... ...respect for nature are so important to us.As a luxury lifestyle hotel brand inspired by nature,... ...General Manager and relevant department heads for follow-up or improvement....LuxuryFull timeWork experience placementLive inWork at officeLocal areaFlexible hours- ...Lauren Corporation in New York City seeks a Guest Services Coordinator to manage hospitality services and enhance the in-store client experience. You will support selling teams and execute food and beverage services for clients while developing profitable client...Luxury
- ...Engagement Specialist to design and deliver an elevated guest experience. You will be among the first compassionate hosts welcoming guests... ...hospitality or guest services experience. Join a renowned luxury team in a landmark building with rich guest care responsibilities...Luxury
$24 - $29 per hour
...Title: Guest Experience Specialist Location: New York, NY About Effy Effy Jewelry is a family-owned luxury brand with over 40 years of expertise in fine jewelry design, manufacturing... ...of experience in customer service, client relations, retail, hospitality, or call...LuxuryHourly payWorldwideVisa sponsorship- ...Customer Experience and Logistics Manager - Lenox and Sixteenth Lenox and Sixteenth is hiring... ...moving across direct-to-consumer, luxury retail partners like Moda Operandi, and... ...reactions, and VIP or professional-account clients, with the care a luxury brand requires....Luxury
- ...Job Title: Client Relations Executive Line Manager: Client Experience Manager Location: New York Position Type: Permanent, full-time, remote with in... ...client-facing role, ideally in a service-based or luxury environment, with the ability to establish relationships...LuxuryPermanent employmentFull timeRemote workTrial periodFlexible hours
- ...meaningful moments — and every one of those moments deserves a client experience as considered as the piece itself. The Opportunity We... ..., hospitality, or a similarly relationship-driven role — luxury or bridal experience a strong plus Highly organized, with...Luxury
$120k - $140k
...Client Experience Manager – New York City, NY Join a respected luxury boutique in New York City as a Client Experience Manager, where your passion for personalized service and relationship-building will directly elevate the guest experience. This role offers a unique opportunity...LuxuryLocal area- ...share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, in-home full services... ...the latest technology trends. As a member of the Sales Team, Client Relations Manager plays a crucial role in creating, managing,...Luxury
$170k - $200k
...talent from many different backgrounds, experiences, and identities. We believe that when diversity... ...that represents the diversity of our clients and our communities.HOW WILL YOU MAKE AN... ...have proven understanding of the client luxury journey and experience in leading...LuxuryFull timeLocal areaFlexible hours- ...\n COMPANY: Hae CPG \n POSITION: Director of Customer Experience \n REPORTS TO: Founder \n ROLE TYPE: Full-Time \n OFFICE... ...beauty and wellness brands. We work as an extension of our clients’ internal teams, providing hands-on execution and management to...Full timeWork at officeRemote work
- ...Job Overview \n \n The Cosmetics Client Development Manager leads with passion and... ...overseeing all aspects of the assigned luxury cosmetics brand while creating a warm, inclusive... ...creates meaningful and memorable experiences. Whether providing personalized...LuxuryFull timeSeasonal workFlexible hoursAfternoon shift
$20 - $26 per hour
...Grace Bay Resorts is seeking an Entry Level Client Services Coordinator to join our... ...opportunity to begin a rewarding career in luxury hospitality while supporting our valued... ...coordination to ensure an exceptional guest experience. Working remotely, you will collaborate...LuxuryHourly payFull timeRemote work- ...Switzerland Group is seeking a Rolex Manager to oversee all aspects of delivering the Rolex experience across WOSG Official Rolex Jeweler locations. The role focuses on elevating client journeys in-showroom, online and follow-up interactions. You will partner with showroom...Luxury
$130k
...female-founded personal styling firm redefining luxury wardrobe transformation for UHNW women nationwide. We work with clients across the country, with studios in Chicago... ...DO Deliver exceptional personal styling experiences with deep fluency in luxury fashion, fit, fabrication...Luxury- ...Montblanc, headquartered in Hamburg, seeks a Head of Global CRM to lead a high-performing,... .... You will design seamless global client journeys and translate brand priorities into... ...cohesive CRM Campaign Calendar that balances luxury storytelling with D2C performance. You...Luxury
$80k - $100k
...WHO WE ARE LOOKING FOR: Manager, Client Care (Reports to Director, Client Care)... ...delivering a seamless, elevated, and joyful experience for clients across every communication channel... ...years in people management/leadership - luxury or fine jewelry experience a plus...LuxuryFull time$120k - $150k
...About the role: We're hiring a Client Strategy Manager to join our... ...of moving pieces held in your head and nothing droppedBuilding something... ...Are Looking For:5+ years of experience in a highly client-facing,... ...budgetsExperience supporting high-profile or luxury brandsSaaS Customer Success...LuxuryWork experience placementWork at officeImmediate startRemote workFlexible hours- ...work on Residential Real Estate Transactions (Luxury Residential Closings) \n New York City | High-Net-Worth Clients | Premier Boutique Law Firm \n Our client,... ...years of residential real estate transactional experience. \n ~ Significant experience handling luxury...LuxuryContract work
- ...contract basis. The ideal candidate will have a proven track record in securing top-tier national coverage for luxury hospitality, travel, and culinary clients. Responsibilities include leading national media strategies, cultivating strong media relationships, and...LuxuryContract work
$80k - $95k
...About Olivela At Olivela, we are building a premier global luxury brand that reimagines shopping as a force for good. Founded by... ...entrepreneur Stacey Boyd, Olivela curates elevated brands and experiences that reflect the highest standards of luxury, while embedding...Luxury- ...culinary industries, driving media outreach and client collaboration. The role emphasizes relationship-building... ...campaigns. The ideal candidate has at least 1 year of PR experience, strong communication skills, and a passion for luxury and lifestyle brands. #J-18808-Ljbffr...Luxury
$56k - $72k
...York City office. The ideal candidate has 3-5 years of agency experience with additional experience and/or interest in the travel and hospitality... .... Responsibilities Monitoring industry trends and client coverage Screening and fulfilling all media requests...LuxuryFull timeSummer workWork at office- ...Relationship Manager (US) Line Manager: Head of Relationship Managers Experience Level: Mid-Level Location:... ...will require regular travel for client meetings and events. Position Type... ...Relevant experience within the luxury travel industry and interacting with...LuxuryPermanent employmentFull timeRemote workWork from homeTrial periodFlexible hours
- Richemont, one of the world leaders in the luxury sector, has various Houses specializing... ....MAIN PURPOSE The Regional Director, Client Engagement will implement Client Engagement... ...emerging clients through exceptional experiences and in store activation programs in strong...LuxuryPermanent employmentFull timeLocal areaRelocationFlexible hoursDay shift3 days per week
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