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Head of Luxury Client Experience

Richemont

Cartier North America is seeking a Client Experience Director to translate client intentions into best-in-class, channel-agnostic end-to-end experiences. This leader will drive CX transformation with a deep understanding of the luxury client journey and partner with global teams to deliver value for clients and the Maison. The role combines strategic leadership with operational excellence, focusing on a unified CX strategy, frictionless retail journeys, and data-driven decision making to elevate #J-18808-Ljbffr

Vacancy posted 3 days ago
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