Principal Software Engineer, Enterprise Integrations

About Us

At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.

At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.

Available Locations: Austin TX

About the Department

Cloudflares Enterprise Integrations Engineering Team designs builds and maintains integrations across the SaaS applications used throughout the organization. Were increasingly applying AI from agentic workflows to LLM-assisted development and automated diagnostics to build integrations faster operate them more reliably and reduce manual toil across the team. Our mission is to create scalable reliable and intelligent systems that ensure data flows securely and efficiently between platforms and to use AI as a force multiplier for how we design build and support that work.

Our team is highly collaborative values continuous learning and supports each other through shared ownership and open communication. We work closely with both technical and business teams conduct regular retrospectives and are actively evolving how AI tooling changes the way we plan build test and troubleshoot integrations.

What Youll Do

Were looking for a Principal Engineer to establish technical direction across Enterprise Applications and help teams turn that direction into reliable incremental delivery. Youll design systems lead complex cross-team initiatives influence engineering practices and remain hands-on with implementation where your contribution has the greatest leverage.

This role requires navigating ambiguity adapting technical strategy as conditions change and building alignment across engineering and business stakeholders. Youll model responsible AI-assisted engineering operational excellence sound judgment and attention to detail.

Responsibilities include:

• Establish and communicate technical strategy across multiple teams translating long-term direction into incremental delivery plans.
• Lead complex cross-functional initiatives from problem definition through architecture implementation deployment and operation.
• Influence technical decisions across teams through design reviews prototypes standards mentoring and hands-on contributions.
• Build and extend AI-enabled systems including agents evaluation frameworks MCP servers and workflow automation.
• Determine when AI is appropriate and when deterministic software offers a safer simpler or more reliable solution.
• Establish practices for evaluating AI systems including quality reliability security cost latency and human oversight.
• Improve engineering effectiveness through reusable platforms operational tooling automated diagnostics and development workflows.
• Partner with business and technical stakeholders to convert ambiguous problems into clear technical strategies and measurable outcomes.

Desirable Skills Knowledge and Experience:

• Bachelors degree in Computer Science or related field or equivalent work experience
• 10 years of professional software engineering experience as a guideline
• Proficiency in at least one backend language.
• Experience with LLM APIs (Anthropic OpenAI etc.)
• Experience with AI guardrails/governance best practices
• Demonstrated experience delivering AI-enabled systems beyond experimentation. Candidates should be able to explain their individual contribution evaluation approach production constraints failure modes and measurable outcomes.
• Demonstrated experience influencing technical culture and best practices without authority.
• Familiarity with integration patterns (pub/sub API-first CDM batch processing)
• Experience working with stakeholders to solve business problems through integration or automation solutions
• Experience building APIs with proper security and operational practices
• Experience with observability tooling (e.g. Grafana Prometheus Sentry Kibana Splunk or similar)
• Working familiarity with containerized/cloud environments (Kubernetes or equivalent cloud-native experience)
• Experience with serverless computing platforms (e.g. AWS Lambda Google Cloud Functions Azure Functions or Cloudflare Workers)
• Experience with GitLab or other CI/CD tooling
• Willingness to participate in an on-call rotation for roughly one week every two months

Bonus Points:

• Experience with business financial systems such as Oracle or NetSuite
• Experience with PostgreSQL
• Experience with Cloudflare Developer Platform (Workers Workflows D1 etc.)
• Experience with Go Python and TypeScript

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project : In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.

Required Experience:

Staff IC