Records Manager

Department: Admissions - 541000 Career Area : Administrative/Clerical Support Posting Open Date: 07/20/2026 Application Deadline: 08/07/2026 Position Type: Temporary Staff (SHRA) Position Title : Records Manager Position Number: 20077391, 20077392 Vacancy ID: S027840 Full-time/Part-time: Full-Time Temporary Hours per week: 40 Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM Position Location: North Carolina, US Hiring Range: $20.00 - $22.00 per hour Proposed Start Date: 09/07/2026 Estimated Duration of Appointment: 6 months or longer Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events. Primary Purpose of Organizational Unit: The Office of Undergraduate Admissions has the privilege and responsibility of being the primary point of contact for students seeking admission to the University of North Carolina at Chapel Hill as undergraduates. In its role evaluating first-year and transfer students, the office works tirelessly to identify, recruit, admit, and welcome students who will positively contribute to our campus, state, and nation. The office also supports students by providing academic counseling, sponsors hundreds of events encouraging students to further their education, and works to enhance the image of the University locally and nationally. Members of the office understand that their work is intensely public and is closely followed by students and their families; secondary-school teachers and administrators; University faculty and staff; lawmakers; and media. Position Summary: The Records Manager in the Office of Undergraduate Admissions will focus on preparing, verifying, and managing electronic and paper records for prospective students, applying students, and enrolling students. This position provides the essential materials and data that help inform admissions decisions for the University. Records Managers must master two software systems, Slate and ConnectCarolina, in order to accept and process student records – nearly 80,000 records each year – and to ensure accuracy and data integrity across those student records. This position works closely with student applicants to gather, sort, and assign thousands of documents in order to assemble students’ applications to the University. Faced with large numbers of applications and a narrow window in which students may apply, this position works to develop, evaluate, and implement mechanisms and recommended best practices for other staff members to optimize application management. The position also includes one-on-one communication with applicants in which the Records Manager must provide great care that enables students to successfully complete their applications. This position also collaborates with other staff members across the office to make educated, real-time decisions about ways in which we can continually improve and enhance our application management process. Records Managers are responsible for documenting and communicating policy updates to other staff members. This position is responsible for performing other administrative duties as assigned. Minimum Education and Experience Requirements: High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Management Preferences: Experience managing records, document management, or administrative operations in a higher education or similarly complex organizational environment. Demonstrated ability to exercise independent judgment, prioritize competing responsibilities, or coordinate workflow with minimal supervision. Experience providing professional customer service by communicating with courtesy, tact, and discretion, particularly when handling sensitive or confidential information. Experience working collaboratively with multiple stakeholders or maintaining effective working relationships while supporting records management processes and compliance requirements. Campus Security Authority Responsibilities: Not Applicable. #J-18808-Ljbffr