Bartender

BartenderCHICKEN + BEER // Store 5206 Los Angeles International Airport300 World Way, Terminal 3 – Space 359 Los Angeles, CA 90045Role PurposeSets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks.Key Responsibilities & AccountabilitiesGreets Guests, builds rapport, and ensures an enjoyable, quality dining experienceBuild rapport. Ask questions to identify the experience the Guests wants.Promptly and accurately takes food and beverage requests from GuestsEnsures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests' specificationsLearn Chicken and Beer menu and beverages, expertly recommends and upsells on itemsID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.Following all relevant brand standards for serviceAccurately rings all orders into the POS systemQualification RequirementsMust be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.Must be able to hear well amongst loud background noiseMust be dressed neatly and well-groomed in company approved uniform at all timesMust be able to operate P.O.S. system, make change correctly and make credit card transactions accuratelyMust be able to calmly respond to angry Guests and notify a ManagerMust be able to read and write notes to hearing impaired GuestsMust be able to read menus to sight-impaired GuestsMust be able to verbalize menu items clearly to Guests while taking their orders or responding to their requestMust be able to pass the 10 year federal background check (TSA)