Director of Service Operations

Service Director - Electrical Contracting Michigan | Confidential Retained Executive Search An exceptional leadership opportunity to take an established electrical service operation to the next level. I have been confidentially retained by a well-established Michigan electrical contractor to identify an accomplished Service Director who can lead, strengthen, and expand its commercial and industrial electrical service division. This is a high-impact leadership position for an individual who understands the electrical contracting business, has a proven record of managing service operations, and possesses the business acumen to drive sustainable, profitable growth. The successful candidate will have significant influence over departmental strategy, operational performance, customer relationships, and the continued development of a strong service management and field leadership team. The Opportunity Lead & Develop: Direct an established electrical service operation, including service account managers, field electricians, and support personnel. Drive Profitability: Take ownership of departmental financial performance, budgets, estimating, labor productivity, and profit margins. Expand the Business: Develop new commercial and industrial service opportunities while strengthening existing customer relationships. Build High-Performing Teams: Recruit, mentor, and develop service professionals while promoting accountability, safety, and operational excellence. Shape the Future: Partner directly with executive leadership to establish and execute strategies for long-term service division growth. What We're Looking For 7-10+ years of commercial and industrial electrical contracting experience. 3-5+ years managing an electrical service department or comparable service operations. Demonstrated success overseeing service personnel, account managers, financial performance, and customer relationships. Strong experience with estimating, budgeting, scheduling, job costing, and operational management. Proven ability to generate profitable growth and develop recurring service business. Strong technical understanding of commercial and industrial electrical systems. An entrepreneurial, results-oriented leadership style with the ability to develop people and build customer confidence. Journeyman or master electrician background preferred. Why Consider This Opportunity? This is more than a traditional service management position. It offers an experienced electrical contracting leader the opportunity to make a measurable impact on an established business, influence strategic decisions, and lead the next phase of service division growth. Top-tier executive compensation package, including a highly competitive base salary, performance-based bonus opportunity, comprehensive benefits, and a relocation package provided for qualified candidates. Confidential Inquiries As a former General Contractor with more than 25 years of construction industry and executive recruiting experience, I understand the importance of matching experienced construction leaders with opportunities that align with their technical expertise, leadership capabilities, and long-term career objectives. All conversations will be handled in strict confidence. No resume is required for an initial discussion. Contact Rob Cahill to discuss this opportunity confidentially. View phone number on click.appcast.io View email address on click.appcast.io #J-18808-Ljbffr